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"Excellent property, good customer service, premium BF and comfortable rooms. Accessible to all places via trams and taxis."

"Hotel is fabulous. Finding it is another story. Due to construction in the Zurich airport none of the signs are correct. We spent 1 hr 20 minutes looking, asking, being sent the wrong place, ended up at the Hyatt and they called a cab to take us approximately 500 feet which were not walkable due to construction. A nightmare. The hotel could be sending an email to people registered telling them how to get there -- which is an outside walk, not inside the terminal as advertised and signage suggests. Nobody we asked got it right except the Hyatt concierge, including Swiss Rail office, many employees in the airport, etc. "

"Beautiful hotel room and dining room. Staff were so friendly and helpful. The breakfast bar was top notch. Grateful for the tea & coffee machine and dining area that was open 24-7."

"Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view."

"Excellent "

"It was a great stay. Super comfortable room and spacious for the 4 of us. Only wish there had been more food options near by. "

"We did not use the laundry or have breakfast here but it looked amazing!"

"This hotel welcomes you with a luxurious old world feel!! So close to the train station (literally across the street …) and right on the lake. It was easy to walk along the promenade and take public transportation to different nearby villages. The room was super clean and had a beautiful view of lake Geneva. The little balcony with table and chairs and Nespresso machine in the room was the icing on the cake :). Breakfast had a nice variety which included healthy options as well. What stood out the most was the concierge and staff that worked at the hotel. They were super helpful in finding and recommending things to do to make the most of the stay, even calling ahead ro a nearby vineyard to make sure they had space for us for a last minute tasting. Then helping us with the trains there and back. Overall we can’t recommend this hotel enough and would stay here again!"

"breakfast was excellent for the price "