โรงแรมและที่พักในซานอันเดรสและโปรบีเดนเซีย

"First the check in staff was terrible. They treated us horribly and were not very helpful when some issues with Expedia and their hotel happened for reservations. After that the troubles only increased. The property advertises as All inclusive however no drinks apart from beer and the food was only buffet. Both were terrible. The service at the pool is also horrible. No one pays attention and to even get anything is ridiculous impossible. This is 0 star forget 5 star hotel! Never would go here...

"Pool"

"Variedad de restaurantes para disfrutar."

"Todo de excelente calidad, buena ubicación y excelente servicio al cliente"

"The staff was great, the food was amazing a lot of different choices. I wish the wifi was available throughout the entire resort. The gym needs a big renovation. I'd stay again for sure though. Had a good time. Maybe install more AC units in common area places that are indoors."

"The room had a strong sewage smell coming from the bathroom that spread throughout the entire room, making our stay very unpleasant. According to our Expedia reservation, a complimentary bottle of wine or another welcome drink was included, but we didn’t received it. We had to remind them of that. They never gave us the drinks. We also wanted to watch the Soccer World Cup game, but the hotel did not have a working TV in the restaurant or dining area, so guests were unable to watch the match."

"Great place with great people. Location is perfect. Food is decent but not spectacular. They don’t heat the jacuzzi which is a bummer but overall I still give this hotel a 10 for San Andres"

"The workers, staff. These people were awesome! I would have like to have had the breakfast facility open longer as a brunch type. As a reflection of San Andrés. If you stay up late, you’re gonna get up late so if the food court would stay open, it would be perfect!!!"

"Propiedad muy básica y el costo muy elevado para lo que ofrecen,acceso a la propiedad inoperante."

"Not like the pictures Unprofessional staff Room sheets dirty, room in a poor condition Phone did not work Poor WiFi signal in the room"

"Had I known I will have a room without a window I would have never booked the stay. It’s not a hotel and definitely not 4 star as it states online. The place was sterile and clean but the sheets were half way stripped down when I got there and it is one of the most depressing places I have ever stayed. I would not stayed again for the money I paid."

"Great experience and a nice location. Easy access to everything but away from the crowds. I’d stay again!"

"There was a maggot in my salad. The room was clean, the staff were helpful. The sink in our bathroom was cracked. Which made on of the faucets/taps leak in our bathroom, there was water all over the floor. We did not know there were two parts to the hotel. The old part and the new part. The elevator in the old part had no air conditioning, it just blew hot air. The new part of the hotel looked a lot better there was air conditioning in the elevators. The food was very limited in terms of...

"The best hotel in San Andres, you have to go there. Excellent food. Lovely pools. Perfect."

"The staff was very friendly, room clean, good food, definitively , recommended ."