โรงแรมและที่พักในปุนตา อันซา

"The room was outdated. The bathroom had more in the baseboard showerhead full of mold. The room also smelled humid as if the walls were wet in the fridge was moldy. The beds were not comfortable. They would sink in the pictures in the website does not reflect when you’re there in person. The pool also does not look like the picture it was. The water was very murky tiles are coming off. The sitting area is all gray instead of white. The food in the restaurant was not the best breakfast was very...

"The room clearly needed someone to say - hey maybe we should clean the mildew off of the bathroom faucet and the shower drain. Toilet seat not on tightly kept moving around and the toilet paper holder kept falling off not on tight. It was funny because one of the owners was there evaluating the hotel and was talking pictures on my floor. Take a look at room 420 and you’ll see what I mean."

"Pagar vista al mar es un robo, la vista es totalmente diferente a lo que muestran en fotos, lo que ves es una construcción y el mar muy pero muy lejos, había insectos en el cuarto y el internet nunca funcionó, y el televisor no tenía canales nacionales, ósea no tenían cable, un hotel muy costoso con muy mal servicio, dijeron que lo iban a arreglar y nunca lo arreglaron, no pierdas tu dinero en este hotel de tan mal servicio."

"Great staff, you’d rather stay there and get a “Mulita” to visit the island they have access to everything at a great price. Beautiful beaches specially at this hotel, I am already planing to go back there and will let all my friends to go there. Jose at the front desk was super helpful and Javier is the man for any rentals or tours. Room are small but you technically go to sleep. Restaurant has great food as well"

"La persona que me atendió de manera muy grosera, me cobró personalmente , aunque le expliqué muchas veces que ya lo había pagado por medio de la aplicación, aún que ya me había mostrado el recibo de pago. Literalmente me amenazo con correrme si no me daba el dinero, y por razones de logística tuve que pagarle ya que no tenía otro lugar donde quedarme. Fue una experiencia bastante estresante y desagradable. Decidí retirarme mejor y buscar otro lugar ( una que ya me había pagado dos veces) ya que...

"La ubicación muy buena su personal muy eficiente Pienso que los baños ( sanitario ) necesitan un mantenimiento"

"I am extremely disappointed with my recent stay. I had stayed at this location before and enjoyed it, but this experience was completely unacceptable from start to finish. The first issue happened at check-in when staff gave my fiancé a difficult time checking in. Things only got worse from there. On Friday night, there was no hot water. I attempted to address the issue with staff, but no one seemed to care or provide any meaningful assistance. Unfortunately, the hot water issue continued...

"Restaurant takes a long time to serve the food and is not to great, the interior rooms are to humid and the scent is to intense, besides that, the staff is great"

"Quarto sempre limpo e bem harmônico. Café da manhã de boa qualidade Piscina com bar E funcionários prestativos"

"The front desk was very helpful. They was really nice, the room is big enough but there was dirty and nasty. We found some cockroaches in the room. We tell the housekeeper and the front desk guy, they don’t clean the room. Plus the shower was broken and the drain clogged. I don’t really comeback to this hotel."

"Had I known I will have a room without a window I would have never booked the stay. It’s not a hotel and definitely not 4 star as it states online. The place was sterile and clean but the sheets were half way stripped down when I got there and it is one of the most depressing places I have ever stayed. I would not stayed again for the money I paid."

"Le falto un poco más de mantenimiento de limpieza y poner más conectores para cargar los celulares"

"Don’t stay at this hotel. They baited and switched the hotel room to an oceanfront room, which usually should be lovely; however in this case it was horrific. Hundreds of people are outside with many boom boxes playing music loudly. The music played until 4am. The shower was broken and the air conditioning didn’t work. They told us they couldn’t move us and would not refund my money. We called around the island and there was no availability. The next day, my husband begged them to move us and...

"Enjoyed my stay El Senõr Lee es un duro bueno gente y muy servicial "

"There was a maggot in my salad. The room was clean, the staff were helpful. The sink in our bathroom was cracked. Which made on of the faucets/taps leak in our bathroom, there was water all over the floor. We did not know there were two parts to the hotel. The old part and the new part. The elevator in the old part had no air conditioning, it just blew hot air. The new part of the hotel looked a lot better there was air conditioning in the elevators. The food was very limited in terms of...