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"Great staff. Clean room. Convenient location."

"Had a fantastic 3 night stay in Ottawa. Perfect location for sites and restaurants. Room was clean and comfortable. Stayed over the holiday season and enjoyed all the Christmas decor. Staff was friendly and helpful. Not our first stay at a Fairmont hotel and definitely not our last."

"The hotel was great, the only detail we noticed was that the bed screws were not tight so there was some noise while laying down in the bed. Also our bedroom was not provided with Shampoo, but they got us one as soon as we flagged it."

"Parfait"

"The room is spacious compared to other places, with a kitchen and appliances we didn’t really use but it’s nice to have. The staff was very polite and helpful and keep the room clean. If I would say something negative, it’s the noise from neighbouring rooms and very tight parking lots underground. But overall very satisfactory!"

"Good view good service good room confortable and clean"

"Muy limpia la habitación "

"Have stayed at Lord Elgin many times. Excellent, friendly and helpful staff. Great location. Enjoyed it."

"Très jolie chambre , le personnel était très accueillant et sympathique. Je reviendrai avec plaisir!!"

"Chambres avec un minimum de confort et de commodités mais prix abordables. Piscine intérieure. Personnel dévoué. "

"The rooms were spotless, but the bathroom was lacking in quality. It was missing shampoo and conditioner, but overall, the location of the hotel is great."

"Love the pool/spa area of this hotel"

"Great location and wonderful staff "

"Love this hotel!! Great rooms, great staff, location, and food! "