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"I loved staying here- clean facility and friendliest staff. Especially front desk. Male Hispanic was outstanding. Very courteous and professional. The only reason why I didnt give 5 stars is for the gym facility. It had a very strange odor and the tvs and a/c in there didn't work. Otherwise great hot tub and comfy rooms."

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"Extremely dissatisfied staff can't be bothered to enforce their own policies."

"Room was Clean. Staff was helpful"

"Staff very nice. The hallways always smell of cooking and old carpets. My electric STOVE was screwed shut ! Was told it was for Safety. Well, i didn't book a room without a working STOVE. "

"Very good"

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Dirty room involing spiders, dirty linen directly on the laundry room floor (no basket or cart) and falling apart fixtures."

"Terrible stay. From the moment I entered my room, I found an ozone generator running, which made me cough and caused lung irritation throughout the day. These machines are too risky to have on when guests arrive and should never be used in occupied rooms, as they can be dangerous to people and animals. They switched my room, but the issues continued. On the second night, the fire alarm went off at 4:00 AM for about 10 minutes, then again from 5:00 AM to 5:38 AM. I didn’t get any sleep that...

"We just needed a quick place to sleep, and this worked well. The place is a bit dated, but it was clean, felt safe, and the staff we interacted with were helpful and friendly."

"The Hotel was very clean , comfortable rooms and great breakfast . The staff at counter were nice , but the staff at the breakfast area were not polite they didn’t say hello or even smile and when someone asked for something they didn’t answer. Bedside that everything else was fine."

"We recently stayed at the Comfort Inn & Suites in North Aurora, IL, and unfortunately it was a very disappointing experience. When we first arrived, the room had a strong foul odor, but we decided to just deal with it and move on. Later that night around 10 PM, we discovered dog poop in the room. At that point, the staff did move us to another room, but the replacement room only had a single king bed instead of the two-bed room we originally booked for my wife, daughter, and me. We had to use...

"Clean rooms helpful staff great stay"

"The sheets were thin, the towels scratchy, and the be was hard. It is obvious whoever owns this hasn't spent anything on it in a long time. We will not return."

"Very helpful and enjoyed my stay. Would stay again."

"Nice place!"

"good"

"Great Bed"

"close to Geneva and St Charles for shopping. Breakfast was plentiful and fresh. A lot to choose from with different options daily."

"We come to town for concerts at the Arcada and always stay here. This time, we traveled with our dog, and they were very accommodating. We requested a first-floor room so we could easily go in and out with our dog and they made that happen. It's in a nice area with a variety of restaurants nearby and a quick drive or Uber ride to downtown."