We actually checked out 2 days early and ate the cost. This hotel is the worst hotel I ever stayed in my life. I will never return and I don't care that I had to spend 300 more dollars to stay at the Crowne plaza in Rosemont
The staff at the front desk were very friendly but there was a roach in the room so that kinda made the stay uncomfortable if there was no big it would have been better
Everything in this hotel was broken and not as advertised. The microwave didn’t work. There were no dishes or coffee pot. I had to go to the front desk to get everything. The toilet stopped working by morning. The stove buttons were all cracked off. Everything was dirty. All the paint was worn off all the doors and on many rooms the room number was missing and replaced with a paper sign. This place is a dump, even for the low price. Don’t waste your money.
Recommend this place to anybody that is staying in the area, nice rooms and meeting/common area outside for gathering and grilling. Staff is very attentive to any needs/wants, very pleased that we picked this location for our stay.
No complaints, front desk was busy when I got in but once I was seen staff were very patient and helpful, check in time stated 3pm but they allowed me to Check in before which was amazing being that I was alone and from another state, room was clean however I feel the tv could be updated in the future
The property was poorly maintained. There was a pr liar smell throughout the building, even in our room. The fridge did not work and when we went to see if it was plugged in, the wire was frayed. There was no water pressure in the shower and the walls did not muffle any sounds. Not what we expected at all.
It smelled like cigarretes, the kitchen was dirty, the fridge smelled like rotten eggs, the door didnt even have an extra security turn lock, the pillows were as thin as a pancake, the blankets were so worn out, the bed was soo loud& creaky!
I was expecting a lot from this property because it being a smoke free but all we could smell was cigarette smoke and other types of smoke. We had roaches in our bathroom and bed area. The pillows were brown and super dirty.