โรงแรมและที่พักในเซนต์ชาร์ลส์

"Staff was very nice and helpful,"

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"The hotel was very dirty. The carpeting in the halls & the elevator were disgusting! Very dirty. The A/C unit in the room kept us up all night! It would kick on so loud & scare the heck out of us! The TV’s are not programmed to the guide! So we could not find channels to watch. The coffee maker in the lobby was in a very obscure place, had to look for it since it wasn’t located in the area with all the creamers and sugars, etc.. or in the little cafeteria, so weird! We were very disappointed...

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"Shower leaked all over floor and soaked clothes I had there (walk in shower). Supposed to have breakfast, but there was hardly anything there, a few pieces of wheat bread, juice machine didn't work. Hate being a munge, I've been to places that just had power bars, which is fine, but they didn't advertise breakfast. This one did. Bed was clean and comfortable. It's outside of town, so not a lot in walking distance. Arby's next door and Cafe down the way a couple blocks. That's about it."

"The facility is in need of maintenance. Evidence of water leaking in main hallway by elevator. Ceiling tiles stained and drooping."

"Check in at night was easy. Hotel room was clean and had HVAC. Water pressure was good. Hotel also had a water cooler on the first floor, which had cups and temperature selectable water available to drink. Check out by talking to someone in the morning was difficult due to a low staff count, but the hotel allowed you to check out by just leaving your key in a box. Bus stop right next to the hotel allowed you to take a bus and then the train to get back to Chicago easily."

"I love this property after talking to Kelly the manager when I first got there and arrive at night I didn't feel welcoming actually I felt uncomfortable because it seemed like they were frowning upon the fact that I used Expedia to book mine my reservation but once speaking to Kelly the next day and letting her know how I felt and the room that I got I wasn't happy with it wasn't the experience that I was looking for me and my husband she fixed it and she apologized and she said she in fact knew...

"Key cards weren't working, had to be escorted to our room by security. Had to keep someone in the room during trips outside or around the property, otherwise we'd have to wait for security to bring us to our room again. No free continental breakfast, not sure why I'd pay $14.95 for a mediocre hotel breakfast. Soundproofing between rooms was lacking as we could hear what sounded like normal conversations at normal talking volume from the room next door. It only stopped being noticable when the...

"The hotel was great, the bed wasn’t super comfortable but everything else was great."

"Definitely disappointed with my room. First shower the tub backed up with water because of a clogged drain that should have been found upon cleaning prior to my occupancy. Then the clogged tub was repaired immediately however leaving material behind in the bathroom garbage can was not only smelly but inappropriate. I’ve stayed here before and it hasn’t been this bad."