โรงแรมและที่พักในเซนต์ชาร์ลส์

"The hotel was very clean and the staff were professional and personable."

"At check-in it was pointed out that I had reserved a handicapped room, which I did not do. Apparently the travel app that I used chose that room, and the manager switched it to a regular room for me. Maybe someone who really needed that room would come in. The manager also signed me up for the Hilton Honors program, so next time I will use that to book my stay. The rooms are very clean thanks to the cleaning staff who come in every other day to provide fresh towels, make the bed, and tidy up."

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

" Shower head was not working properly."

"Bathroom safety arm was not secured to the wall. A safety hazard."

"Clean facility and nice rooms. The beds were comfortable."

"Great location to the surrounding towns...."

"Excellent and the most dynamic place to stay in Crystal Lake: Beautiful staff with beautiful spirits. Thank you for the best stay I’ve had in the area! • Best rooms • Best food • Best staff • Best amenities • Best in every aspect"

"Very noisy hallways woke me up in the middle of the night. Normal speaking voices were easily heard in my room."

"our stay was amazing the hotel was so clean friendly staff"

"The breakfast wasn’t very good"

"Clean room. Good breakfast. Updated property."

"The doors slam really loud. I felt like I was back in my college dorm room. I wanted uninterrupted sleep. Unfortunately this desire was not met."

"Very close to the airport , plenty of food options in the area very clean property"

"Very clean"

"For a simple stay, this place fits the bill. The staff was awesome. The area doesn’t have much but a Subway Sandwich shop that’s open til 11pm on Sundays, which was a plus for me, so plan on renting a car or grabbing a ride share for all of your activities."

"So, the room was cleaned, but they didn't refill the hand soap. The fridge wasn't on, and we didn't realize it until the next day, so our food went bad. When we finally turned it on, it made this super loud noise. Maybe the last guests turned it off, who knows. And the bedding had a really weird smell. Plus, the furniture looked like it was from the early 90s."