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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Hotel in St. Charles with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
1 bedroom, premium bedding, in-room safe, desk
Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | 1 bedroom, premium bedding, in-room safe, desk
Property amenity
Exterior
Experience modern comfort at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. Start your day with self-serve breakfast, stay active in the 24-hour gym or unwind in the indoor pool. With helpful staff and free newspapers to catch up on current events, guests have praised this hotel's attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is ฿3,079
฿3,561 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Separate bedroom
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Standard Room, 1 King Bed, Roll-in Shower (Communications) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 3 min walk - 0.3 km
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 2.8 km
  • Arcada Theater - 6 min drive - 4.6 km
  • Kane County Fairgrounds - 10 min drive - 8.1 km
  • Geneva Commons - 10 min drive - 8.8 km

Getting around

  • Geneva Station - 14 min drive
  • Chicago O'Hare International Airport (ORD) - 51 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Taco Bell - ‬20 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Property highlights
Take advantage of free self-service breakfast, dry cleaning/laundry services and a 24-hour gym at Holiday Inn Express & Suites Chicago West - St Charles by IHG. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and coffee/tea in reception
  • Luggage storage, multilingual staff and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 37-inch LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles by IHG on 1 Sep 2025 start from ฿3,078.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chicago West - St Charles by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Chicago West - St Charles by IHG located?

Situated in St. Charles, this hotel is within 1 mile (2 km) of Charlestowne Mall and Dupage Expo Center. Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane are also within 3 miles (5 km).

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Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 591 reviews
Rating 8 - Good. 147 out of 591 reviews
Rating 6 - Okay. 60 out of 591 reviews
Rating 4 - Poor. 30 out of 591 reviews
Rating 2 - Terrible. 17 out of 591 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, incredibly friendly staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the olive garden right there
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Roxann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest check in time and most polite staff!
Stayed 1 night in Jun 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities
Overall a great stay. The breakfast was wonderful with 3 young children and the room gave enough space for everyone. Recommend better seals around the door to block out the hall lights. It was so bright it looked like we had a light on in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
All went well. We enjoyed our stay.
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Liked: Staff & service, amenities, property conditions & facilities
Liked the breakfast choices. Friendly staff etc. price for room too high for what was there
Stayed 1 night in Jul 2025

10/10 Excellent

Wilman

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Property conditions & facilities
Excellent breakfast. Friendly staff. Clean room and quiet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Property was as expected, a 3-star hotel at a 2-star rate!
Stayed 4 nights in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay!
Stayed 1 night in Feb 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was cleaning
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because it was convenient to a meeting that I had nearby. My room was clean and the bed was very comfortable. The Breakfast offerings good. If I am in the area again I would stay here.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
I was expecting a separate bedroom with a door that closed, other than that, the room was very nice!
Stayed 3 nights in Jun 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
Staff was nice. Breakfast was good. Location is good
Stayed 2 nights in Apr 2025

6/10 Okay

Jocelin

Liked: Cleanliness, amenities, property conditions & facilities
Every went well, just the pool was a bit dirty and Some type of sewer smell coming out of the bathroom.
Stayed 5 nights in Jul 2025

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in St Charles.
Stayed 2 nights in Oct 2024

10/10 Excellent

peter

Liked: Staff & service, amenities, property conditions & facilities
Second time we stayed in a suite at the holiday inn express we do it again in a second we love this place with breakfast is excellent. The people are wonderful. Highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect

Great Staff…. Very friendly check in employee..
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Amenities
Very well kept!!
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for local event - staff was super friendly and helpful, easy check in, comfortable room, and terrific free breakfast! Great value, very happy with stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility, great, helpful and polite staff. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff and centrally located :)
Stayed 3 nights in Dec 2024