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"Staff are wonderful. The hotel is 5 minutes walk into town. The room was extremely hot, window only opened slightly, no A/C The bar could do with more ambience, felt a bit like an airport lounge. Maybe dim the lights, a few plants and put candles on tables. Really annoying having to pay for parking £28 for two nights, however that seems to be most English hotels in towns. Overall I would go back."

"Comfy bed. Pleasant and helpful staff. Gutted didn’t get to go in thermal suite as it was fully booked but other than that the stay was lovely. Had some birthday chocolates with a message from the team as it was a stay for my birthday so that was a nice touch. 10 mins in taxi or 25-30 min walk to central Liverpool. Would definitely stay again. "

"Fantastic hotel"

"Our favourite hotel when staying in Chester for all the reasons we’ve highlighted. Lovely staff, very welcoming, friendly, professional and helpful - nothing is too much trouble! We will see you again soon - thank you all!"

"Great place to stay anytime your in Chester very good for a race weekend loved this hotel "

"room was lovely great views of the city, had enough plugs for electronic devices "

"Nice good size room. Comfortable bed. The duvet was too hot in the summer. Good cleaning service, even left the cleaning cloth in the room. Still using small shampoo bottles, not eco friendly. Towels don't need to be changed after every use, especially when you forget to leave a new towel. £ 50 deposit is annoying. Needed to ask for the free beverage that was included, better to just give a voucher when checking in."