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"Our overall experience at this hotel was disappointing. The room we were assigned was extremely dark, with barely any window or natural light, which made the stay uncomfortable. We requested a room change, but the staff told us they were fully booked, even though it was mid-week, and they did not attempt to check for any possible alternatives. Additionally, housekeeping service was lacking. Towels we left on the floor were not replaced, and when we asked about it, we were told that room service is not provided every day. This was not clearly communicated at check-in and added to the inconvenience. The hotel is also quite far from Disney, which made transportation less convenient than expected. Overall, the experience was poor due to the dark room, unhelpful staff, and limited housekeeping service."

"Easy to get to and had on site parking and easy walk to the theme parks. "

"Excellent city view (worth the price). Great location on Nob Hill. Ideal for family stay. Extortion pricing in the lobby machines and mini-store (($8.00 for a 4 oz. bottle of Pepto-Bismal, $10.60 for one bottle of cold beer!!). Just do your shopping in the surrounding shops..."

"Clean room"

"Great place to stay."

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"Great hotel "

"Well appointed rooms and very clean and tidy. Excellent breakfast. Good location right at Fisherman's Wharf. Views were limited, but the rooms were light and airy."

"Hotel was fine, staff very responsive and capable. Good value."