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"This was the hotel of almost. It was almost really cool and retro, but the art was creepy, and they didn’t quite follow through. It was almost clean except for the spider in the tub and hair on my clean towels. It was almost peaceful except the played music too loud and all day. The room was almost comfortable except it was too hot and the portable AC unit was loud and took up too much of the room. The bed was almost nice, but the mattress was definitely not a pillow top and bounced when you moved at all. The staff was excellent and extremely welcoming. They were the only truly great thing about the place. Would I stay there again? Likely not."

"Lovely suite in the west tower. Easy check in and out. "

"Great hot springs- adult pool was so relaxing! "

"Wii fi needed new password every week "

"Amazing hotel to watch the planes take off!"

"clean room, good staff, location good"

"overall- we would stay here again…. but… found the prices at the hotel extremely overpriced for what level of food was provided. room service breakfast was awful- lattes could not be drank , fruit bowl was disgusting with fruit what was not ripe. breakfast for two was $120. room was nice - but there was “stuff” stuck to the ceiling over the bed- we told housekeeping staff but it did not get cleaned . Iker- valet- 10/10 love him. he really made our stay. front desk gentleman was blah and not very personable. Five sails was lovely- great food and service ( what you expect for fine dining !) would stay again- would not eat at the property. make sure to get harbour view ! "

"Figuring out parking was a bit overwhelming, spots are tight had to unload then back in . Room was ready a bit early and was clean and spacious for the family suite. Bathroom ceiling was low and bumped my hands into it on occasion. Didn’t receive my drink vouchers that came with Expedia booking. Otherwise great stay and location was prefect right across from St. Paul’s hospital . "

"The first disappointment was after reading that parking is free and included for hotel guests. As someone who is not familiar with the area, I was not aware that I needed to check the hockey game schedule. Upon arrival, I was greated with a sign stating "parking garage is full." This is a regular enough occurrence that the hotel staff hands you a printed card with alternative parking options. I spend the next hour downloading apps and trying to pay for parking only to end up using the surface lot kiosk that onfirms my parking validation runs out at 6 am with no option to extend. It was after 10 pm. Sweet. Having already stashed my bag in the room I made the hike back to the hotel and was greeted with my second and arguably greater disappointment. Because at this point I needed to use the restroom. Well, surprise! That "communal" facility in the description is very communal, as in, only 1 toilet per floor. Thank goodness there is a separate bath tub though. That's useful when you're doing the pee pee dance in the middle of the hallway at 1030 pm and at this point just want to lay down because you know that you have to be up super early to avoid any parking penalties. Thus begins the hunt for an open toilet on another floor. Double sweet. Speaking of double or "twin", that was the description of the bed in the room I booked. Final disappointment, it was not. It's a single. Comically enough the staff asked me to list my companions on arrival. Like I was going to share the bed. "