"Team in hotel go beyond to reach customer satisfaction. Excellent choice of breakfast, clean room and great location. Would recommend the hotel for short or long stay. Most famous egg coffee shop is in 10min. Walking distance.
"
"The attention to detail here is remarkable. From the fresh flowers in the lobby to the turndown service, every aspect was perfect. Truly five-star service."
"This hotel has had the best services, and best trained staff ever! Speaking from someone who have lived in USA 17 yrs, Thailand 24 yrs, and Japan 4 yrs. "
"This is a perfect hotel to stay in when visiting Hanoi. The hotel is really well located and walking distance from a lot of things. It is clean and well decorated. Breakfast was delicious, there was a buffet selection and an additional menu that you could also order from. The staff are so friendly and kind. I was unwell with food poising during my stay and they couldn’t have done more to help. Thank you so much! "
"I cannot recommend this hotel enough. The staff are outstanding. My daughter loved the pool. We liked it so much that after our initial trip to Hanoi we rebooked here on our return leg. Rooms great! Pool great! Breakfast buffet awesome. Location great! A big thank you (and name check) to Rachel, Tony, Hoang and the guys on the bar (AKA Radish, Tomato and Potato) - you really made my 9 year old daughter smile. Plus everyone else who's name I didn't catch. See you all next time. "
