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"Beautiful lobby, property, the rooms very very well appointed. Get a suite or Jr suite. A nicely professional staff. Breakfast is extensive and international. The rooftop bar is a plus, although it was rainy for our stay. Can imagine it with a clear, starry night. Very well located in the old town. Highly recumbent."

"El personal muy atento, siempre dispuesto a ayudarte. Desde la recepción hasta el restaurante y en general todos siempre sonrientes"

"ประทับใจมากกับการพักที่นี้ โดยเฉพาะพนักงานชื่อ Phoebe and Joe ดูแลฉันดีมาก ให้คำปรึกษาทุกเรื่อง ทำให้ฉันรู้สึกปลอดภัยกับการพักที่นี่❤❤"

"This was an amazing stay. The hotel is very clean and comfortable. My concierge May made my stay so wonderful. She helped me find local spots and get around with ease. She is so sweet and thoughtful and speaks fluent English. Next time I am in hanoi I will come back just for Hope. GM hotel is very lucky to have such an great employee like Hope. "

"We enjoyed our stay at Hotel du Lac Signature. The staff was exceptional and truly made our visit special. Everything we asked for was arranged smoothly, from fast-track services at the airport to day trips to Halong Bay and Ninh Binh. The room was clean and well equipped, and the rooftop sky bar offered beautiful views over the city. We would definitely recommend this hotel!"

"My room has no lake view and face the street, lot of noise from bar nearby all night long, request room with lake view to avoid the problem. Walking distance to the west lake, 10 mins walk to shops and restaurants, breakfast is ok (you can order from menu for free), only there for a night so no comment on gym & pool, bed is superb, pillows are soft, AC work well, shower is good although if you use shower in tub be caution that floor will be wet and slippery. "

"Unique and best, no words to describe the beauty "

"Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first...