We have been coming here for Many years and Many times a year. Yes, the resort is a work in progress, however you will not find more hardworking employees! We continue to come to this resort because of the staff- they have become like family!
We love the Bali beds and the service of the staff. Had an incredible experience at the hydrotherapy spa and great food at many restaurants. I would definitely go back.
Swim up room was lovely, beach was beautiful- with snorkeling right off the main beach. Nice food options, great service. A fun resort during daytime, and quiet and romantic in the evening! Resort was a little dated, the pool could use some maintenance, but otherwise was a great stay. Will return!
Although I received A++ service from the staff I was a little saddened from all the renovations. There would have been a disclaimer about the renovations but the staff like Jerry, Barbara, Moises, Carlos @ Hibachi, Angel and Luz @Blue Fish were all excellent people. Also Ingrid was extremely helpful planning my 15 year anniversary. I would definitely comeback when the renovation are all done. My room was upgraded and also my private dinner on the beach was also upgraded. The scenery was magnificent. The food at the Blue Fish was to die for. Gohan and the Hibachi are a must! The food there was delicious.
Property was under construction. Didn’t advise on how to upgrade. Food, don’t get me started. Never again
เข้าพัก 3 คืน, ตุลาคม 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
karen
9 พ.ย. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
I like to stay at resorts instead of in town. I'm not a fan of being asked to buy this or that. I would suggest by passing the front desk after checking in unless you want a timeshare upsell on everything . It was worse than having no hot water all week. 3 out of the 5 couples we came with didn't have any. Get your own transfers.
The weather was beautiful. But not worth the pain of overall trip that left a bad memory of cheesy car salesmanship.
Staff was amazing!! Everyone remembered our names and preferences after the first interaction.
Luis the sommelier was wonderful and attentive to our dining and wine needs. Thoughtful to all guest and made our experience memorable.
Gerry with activities was engaging and fun to be around.
Terrible hotel. Half the property is being remodeled and so construction everywhere. Staff not friendly like other resorts we have stayed at in the Riviera Maya. We didn't have running water in our room for half a day. Food was below average and the buffet was small and terrible. Would definitely NOT recommend this hotel.
Pictures are deceiving. My swim suit was stolen overnight, off the swim up patio. Hair in the bathroom and shower, looked like dried blood on the bathroom door.
This is not really an “adult only resort”. You can see kids playing into the resort. This is because this resort share installation with a family resort Dreams just a few feet away. Also it is a friendly pets place. Never mentioned on the advertisement.
The food is not bad very it’s not worth the money you pay for all inclusive.
They don’t have a place for night shows or to go for dancing, there is a bar open just Friday and weekends with no DJ.
Finally, the drinks, all of them are watered.
Staff was very helpful. We found the food to be mostly very good, and our room was spacious and well-maintained. The beach was beautiful and we had great bar service while relaxing on our beach chairs. Our biggest disappointment was that we found the Teppanyaki restaurant to be closed for the week after we had been able to make reservations on the app, and the sushi restaurant was also closed during our entire stay