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El Cid La Ceiba Beach Hotel

3.5 star property
Beachfront paradise combines relaxation and adventure with ocean views, spa treatments, and water activities for a truly memorable vacation experience

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El Cid La Ceiba Beach resort is a perfect beach getaway. Dine at two restaurants, book treatments at El Cocay spa, or enjoy oceanfront massages. Known for excellent scuba diving and snorkeling, guests particularly appreciate these opportunities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Room options

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Showing 10 of 10 rooms

View all photos for Deluxe Room, Garden View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, Garden View

7.8 out of 10
Good
(10 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Garden View

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, Ocean View

7.4 out of 10
Good
(11 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Oceanfront (Elite)

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Deluxe Studio, Oceanfront (Elite)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Elite)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Ocean View (Elite)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room with Sea View

Premium bedding, down duvets, in-room safe, desk

Room with Sea View

  • Sea view
  • 26 sq m
  • Sleeps 4

View all photos for Suite with Sea View

Premium bedding, down duvets, in-room safe, desk

Suite with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Room with Sea View

Premium bedding, down duvets, in-room safe, desk

Room with Sea View

  • Sea view
  • 26 sq m
  • Sleeps 4

View all photos for Suite with Garden View

Premium bedding, down duvets, in-room safe, desk

Suite with Garden View

  • Garden view
  • 53 sq m
  • Sleeps 4

View all photos for Room with Garden View

Premium bedding, down duvets, in-room safe, desk

Room with Garden View

  • Garden view
  • 26 sq m
  • Sleeps 4

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About the area

Located in Cozumel, El Cid La Ceiba Beach Hotel is on the beach. Cozumel Maritime Terminal and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Chankanaab National Park and Mr. Sancho's Beach Club. Travelling with kids? Consider Xcaret Eco Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Kayaking, parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Cozumel travel guide
View more Resorts in Cozumel
Map
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600

What's nearby

  • Arrecifes de Cozumel National Park
    Arrecifes de Cozumel National Park
    5 min walk - 0.5 km
  • Royal Village Shopping Center
    1 min walk - 0.1 km
  • Puerta Maya Maritime Terminal
    6 min walk - 0.6 km
  • Cha'an Ka'an Observatory of Cozumel
    8 min walk - 0.7 km
  • Cozumel Marine World
    11 min walk - 1.0 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    15 min drive

Restaurants

  • Margaritaville
    5 min walk
  • Three Amigos Cozumel
    10 min walk
  • Al Chile
    4 min walk
  • Restaurante Caribeño
    1 min walk
  • Fat Tuesday's
    9 min walk

About this property

El Cid La Ceiba Beach Hotel

  • Family-friendly resort near Cozumel Maritime Terminal
  • Consider a stay at El Cid La Ceiba Beach Hotel and take advantage of a swim-up bar, a poolside bar and shopping on-site. With a beachfront location, beachfront dining and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body scrub, a body treatment and a body wrap at El Cocay, the on-site spa. Make sure that you enjoy lunch and dinner at the two on-site restaurants. Enjoy the gym, as well as activities, such as snorkelling, scuba diving and ecotours. Guests can also expect to find a garden, a playground and dry cleaning/laundry services.
  • Other perks at this resort include:
    • An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar
    • An outdoor tennis court, supervised childcare (surcharge) and a TV in reception
    • A 24-hour front desk, wedding services and a lift
    • Concierge services, motorised watercraft on-site and laundry services
  • Room features
  • All guest rooms at El Cid La Ceiba Beach Hotel include thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as safes and bathrobes.
  • Extra amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with baths or showers and free toiletries
    • 32-inch TVs with cable channels
    • Balconies, coffee/tea makers and ceiling fans

All-inclusive details

  • All-inclusive room rates at El Cid La Ceiba Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Room service during certain hours

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • La Chopa Loca Restaurant
  • Trattoria Da Salvatore

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 9 May 2026 to 31 December 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 5 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Does El Cid La Ceiba Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Cid La Ceiba Beach Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Cid La Ceiba Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at El Cid La Ceiba Beach Hotel?

Checkout is at noon.

Are there all-inclusive benefits at El Cid La Ceiba Beach Hotel?

Some rate plans available at this property are all-inclusive.

Where is El Cid La Ceiba Beach Hotel located?

Nestled on the beach, this Cozumel resort is within a 5-minute walk of Arrecifes de Cozumel National Park and Cozumel Marine World. Puerta Maya Maritime Terminal and Royal Village Shopping Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Cid La Ceiba Beach Hotel Reviews

8.0

Very good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 407 out of 999 reviews
Rating 8 - Good. 298 out of 999 reviews
Rating 6 - Okay. 164 out of 999 reviews
Rating 4 - Poor. 82 out of 999 reviews
Rating 2 - Terrible. 48 out of 999 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Beach area nice and relaxing. Rooms clean and comfortable.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Staff and property are amazing. Manager Francisco is fantastic At making you feel like family. Bellboy Armando is very good at answering questions and helping you find everything you need to have a memorable vacation. We are so happy with your property we have already booked our next stay in 3 months. Happy New Year.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned perfectly, Roger, activities director was fun and kept things lively for all ages. The SCUBA shack was amazing. Juan Carlos was very helpful and friendly, Johnathan the Divemaster was vigilant and safe and knew the reefs inside and out.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Chinonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to be, especially with your family, the services are good and the staffs are very friendly and polite..I enjoyed the food as well.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really fun trip and this hotel was awesome. The rooms were very nice and the restaurant was excellent for lunch and breakfast. I would stay here again.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying here for years, love this place and the people. Nothing but good things to say about this place
Stayed 5 nights in Nov 2023
Verified

8/10 Good

luis gibran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 1 night in Sep 2024
Verified

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and outdoor amenities are awesome. The room is rather bland and dated but still has great views.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Miaoxian

Liked: Cleanliness, staff & service
Staff were kind, polite, and helpful.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home…

We really enjoy staying at El Cid/La Ceiba in Cozumel. Have been staying there since 2001 almost every year. Staff is always friendly and helpful, food is great and the rooms are clean and very comfortable. We have stayed at a few other places throughout the years, but no one else makes us feel like we’re home when we bisit Cozumel.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Best value in Cozumel, in house dive shop run by a true Gentleman. Great spot!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, the staff was very attentive and accommodating. Also, they were well prepared for the hurricane.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for price. The rooms are clean and the amenities are nice. I really enjoyed the shows they had. The fire show was actually very impressive.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service
Basically its an old hotel on the water at a very fair price. The staff is great, the food is fine and drinks are not pricey. It's not the Hyatt but spend your money on other things! I will be staying there again in the fall.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Carlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, near shops and ships. Fun to watch ships. One not so good thing is shops schedule is ships schedule.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Londa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Birthday Trip

Everyone was so accommodating and amazing. It was my first international solo trip and also my birthday! The front desk sent a nice complimentary bottle of red wine to my room to say “happy birthday. The food was delicious and the views….absolutely breathtaking. I slept comfortably as my room was quite nice and comfortable. My stay was amazing and I definitely will make sure I return.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, I just wished they notified me before reserving that it wasn’t an all inclusive. (When you are booking it says “all inclusive”) but be aware is for an extra cost.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Nadiia

Liked: Cleanliness
Disliked: Staff & service

Cozumel is a great place, but not

Cozumel is a buitiful place, but we were dissapointed from the hotel. The beach was not well-maintained, underwater different slabs and pieces of building materials. Directly opposite the hotel there is marine for 5 large liners. The hotel allows 1 internet access per person. When we asked extra acess code for the laptop- they give us the price $22 USD/day. Positive points: spacious room, great view, cleanliness of the room, breakfast buffet.
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Ryan Chak Hon

Disliked: Cleanliness, amenities
Room was filled with disinfectant smell for 2 days. Also everything is damp, have to crank up the AC to get the moisture out. And they have the guts to charge $12 for internet that is slower than my cellphone. They make you wear this stupid hand band during your stay meaning I have dive, sweat, telling everyone I am a tourist for the whole 5 days.Weird mattress with a hard crease on the middle. Cleanliness was good but the dinning table seems never been cleaned. Have to give them the thumbs up for the cold mini fridge, toaster, electric stove top, new microwave and basic cook and silverware. One time is too much.
Stayed 5 nights in Aug 2023
Verified

4/10 Poor

Kathleen J

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NOT recommend this hotel. They cater to cruise ship people and not the people who are staying at resort. Once cruise ships leave, everything is closed in this area and no place to eat or seek entertainment unless you go downtown. Reception staff was not helpful, we complained about our beds having holes in the middle, only after multiple complaints one bed was fixed. They charged us an extra tax fee per night that went into play in 12/23. We booked our hotel pkg in 10/23 prior to this extra fee. We were told we should have been given option to decline this fee and we were not given this choice and they refused to refund our money. We were not all inclusive so we paid everytime we ate or drank at the hotel. During check out they wanted to charge us again for what we had the first day when we were at pool because pool wait staff did not mark it as paid. We had to argue with them and have other wait staff confirm we paid each time we consumed something. Reception staff was not friendly or accommodating. Food was good at El Cid, the activities director was fun and engaged with guests staying at hotel. But I would not recommend this hotel
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property with AWESOME food and staff, highly recommend.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Calvin Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Food was okay. Dive shop wasn’t very helpful so I used another dive shop.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Amy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property, it was perfect for our family of four.
Stayed 2 nights in Apr 2025