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Cozumel Hotel & Resort

3.0 star property
Sun-drenched beaches and poolside relaxation await at this island retreat where guests enjoy delicious dining and rejuvenating spa treatments in garden surroundings

Choose dates to view prices

Colonos Cuzamil's Cozumel Hotel & Resort offers a full breakfast, private beach access with massages, scuba diving adventures, cabanas, and a poolside bar. The property features a spa, two restaurants, and free WiFi in common areas, perfect for family vacations.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
The current price is ฿3,222
฿4,053 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 1500 per pet (varies based on length of stay), plus a one-off cleaning fee of USD 100
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 1500 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Cozumel Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cozumel Hotel & Resort?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort on 25 May 2026 start from ฿3,222, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cozumel Hotel & Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 1500 per pet, per week. A cleaning fee of USD 100 also applies.

How much is parking at Cozumel Hotel & Resort?

Self-parking is free at this property.

What time is check-in at Cozumel Hotel & Resort?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Cozumel Hotel & Resort?

Checkout is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Cozumel Hotel & Resort?

Some rate plans available at this resort are all-inclusive.

Where is Cozumel Hotel & Resort located?

Located in Colonos Cuzamil, this beachfront resort is in the city centre and within a 15-minute walk of Palacio Municipal, Punta Langosta Cruise Terminal and Stingray Beach. Playa Caletita and Villa Blanca Reef are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 301 out of 1001 reviews
Rating 8 - Good. 357 out of 1001 reviews
Rating 6 - Okay. 209 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great always, quiet at night, clean facilities
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Dennis Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been coming here for 20+ years and this is the only place we stay. Nice clean rooms, friendly staff, close proximity to the main square, nice pool, all keep us coming back year after year. I do wish they would expand their WiFi to make it accessible from the pool and in the rooms though. Overall great place to stay in Cozumel!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Great stay. Great staff.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an expansive resort across the road from the ocean. The pool area is fabulous. There are daily activities and an activities staff. Plenty of chairs. Our balcony provided an ocean view which was wonderful. Beautiful sunsets. The bed is firm. Plenty of hot water and good water pressure. Breakfast buffet included. There's an access tunnel to cross the street.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Yes great service!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Property was very clean, but tired, pool was shut down because of algae blooms just before we arrived and then opened back up. Pepe was one of the activity directors! Great! They had free bikes. Rode bikes and walked into town a lot. Breakfast was always good. Need to control the birds better. They would eat your food if you weren’t sitting at the table.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Lawrence

Liked: Amenities
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Stayed 8 nights in Aug 2025
Verified

4/10 Poor

mary

Liked: Cleanliness
We did not have an ocean view. No real beach No snorkeling available. No WiFi in our room. Breakfast was very good. No room darkening shades. Very light in our room. Bath was very small as well ast the sink area. Nowhere to hang wet suits. One hook for both of us. Could have used at least one more lamp. One small light over the beds. I would not stay here again
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Evan Edwards

Liked: Amenities
Rooms are very basic, not sure why but you have to request blankets. Some staff are friendly but others seem angry. Pool-hot tub area very nice. Just okay but not great.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Seth

Liked: Cleanliness, amenities, property conditions & facilities
STaff was fine, room OK. Ther was an electric cord that should have been replaced but this was not a problem. Price for Breakfast only was great. Not enough snorkel gear--unavailble fairly quickly in the moring.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Cristyna johanna

Liked: Cleanliness, amenities, property conditions & facilities
Central location, beautiful oceanfront property. Need some help with water quality in the showers in the room. Breakfast is not vegan friendly (not even for someone who eats meat), everything with pork/ham
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

NATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but great staff and location
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Meghan Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to town. Staff is very accommodating.
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again
Stayed 12 nights in Feb 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Property is older but clean. Not fancy, but quiet and very pleasant.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, nice pool and patio area, easy access to local transportation
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Andrew M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We really enjoyed our stay here. I first came here 30 years ago, and they have really "upped their game", with a beautiful and large beach area, a great breakfast overlooking the ocean, and entertainment every night. I do wish they had a clothes cabinet of some sort, we had to put our clothes on the 2nd bed.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Farron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Swiming pool was beautiful and they had a band on Tuesday night. Nice area to relax at night.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Kimberly Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. I didn’t get her name but the tall lady at the front desk was so sweet and extremely helpful. She was that way ALL THE TIME! Keira who worked in the beach area and restaurant at that side is delightful. Wonderful friendly personality. Breakfasts we delicious and a great variety and abundance.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

Miriam E

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beach tunnel was much more convenient than I thought - staff was pleasant. There were additional fees charged that aren’t disclosed, if you aren’t an all-inclusive don’t expect the same treatment/hospitality from staff. Overall it was okay.
Stayed 6 nights in Mar 2025
Verified

6/10 Okay

Travis

A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Jacquelynn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an ok property. The breakfast was great, the beach (has no sand) had great snorkeling. It was close enough to walk to town. No place to put your clothes in room besides tiny closet. Would probably find another place with more advanced planning. Trip planners were helpful!
Stayed 4 nights in Dec 2024