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"Requested handicapped rooms - gave us rooms on the 2nd floor wgoing up with a ramp. The elevator doesn't work and looks like the bird cage from Jurassic Park. The hotel is extremely run down and in need of repairs. There were no security chains on the doors. I could go on and on and have several pictures. Do not stay here! "

"They were doing some remodeling and what they’ve done so far looks very nice! Room was nice and clean and the beds are super comfortable! We will stay here again!"

"Room was disappointedly dirty and the bed (although comfortable), squeaked loudly every time you moved. Breakfast was equally bad; the French Toast could have been used as a hockey puck it was so hard - broke my plastic fork trying to cut it!"

"Fast checkin no problems at all."

"Room was clean. Lobby smelled strongly of air freshener."

"The rooms has been renovated but still needs a little more tlc. The beds sits high. The blankets on the bed are really thin. Also the bath towel is thin. The breakfast was not its best. It could definitely use some more option with fresh fruit. The eggs was not fully cooked. Front desk was really friendly. The hotel was not bad for the price. If needed to again I’ll stay again. "

"Nothing"

"They didn't even put a bar of soap in the bathroom"

"Nice"

"Older property but very clean , rooms are updated.Nice touches like free bottled water and free snacks in the rooms. Night staff front desk was very friendly morning, not so much. Definitely a great value for budget conscious travelers."

"Great experience from check-in to check out. The facility was clean. Staff was very attentive. Amenities were fantastic."

"Stay was very good. At one point elevator went down. Kinda tough from 4th floor. However fix pretty timely."

"One of the worst hotel stays I've ever had. Walls had holes, and the holes that had been filled in were not painted. Food from a previous guest was left in the refrigerator and I have no idea for how long. Opened the refrigerator door and it caused me to gag. No coffee maker. Manager had to track one down for us. No microwave. If you wanted to heat something up, you had to get dressed and go to the lobby. Sheets seemed clean, but the blanket had make-up stains on it. Requested maid...

"We were there for a concert and it was great"

"A great stay for us. The beds were comfortable and everything was clean."

"Nice entrance,very nice front desk staff,even cared to ask wht brought us to knoxville,made us feel welcomed. The room is BIG which is really nice and the bathroom is so spacious and clean! And the showers are nice!"

"Good cheap place to stay "

"Advertised with a pool. “Only seasonal”. Internet doesn’t work. Seems to be a re occurring problem. Cannot get work done "