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"We were really disappointed and were surprised that Hotels.com had given the property an 8.4. We needed to do some laundry and one of the two washers was broken. One of the two dryers was broken. I couldn't even get enough quarters from the front desk for my one load of wash and one load for the dryer. Our refrigerator was lopsided and when you opened it, it leaned forward and things began to spill out. I had very little water pressure for my shower, and the water drained so slowly that the...

"Very charming place."

"Extremely convenient, clean, and the front desk staff was amazingly friendly. I would definitely stay here again."

"Breakfast was awesome and all amenities were there as mentioned"

"They are a pet friendly hotel, which is fine… But we had two yappy dogs…. One in the room across the hall and one of the room next to us. Anytime either would start barking they would both start barking. Additionally, there is no trash pick up in our room for two days. Finally the breakfast was very crowded, both days only one person working there. They were overwhelmed. The trash barrels were over full, and the food was not restocked. Not the fault of the person working, just the fact that they...

"The Breakfast was amazing. The perfect thing to crave that morning hunger. The egg were light fluffy, the bacon crisp."

"Older property but still nice. Plentiful parking"

"Staff was very helpful and friendly. Let my family check in a little earlier than normal."

"They called the morning of our stay and offered a free upgrade to a king suite. We declined bc there were 3 of us and we booked 2 queen beds. When we checked in they gave us a king suite/handicap room. When we asked they said “we overbooked. This is all we have” The room was also facing the highway/main road. It was very load all hrs of the day and night."

"Staff were super cheerful and helpful, all of them. They provide free parking, free drinks 5-7pm and free breakfast w/ made to order omelets? That’s a lot of value. I have stayed at dozens of hotels but I was very surprised at how well this place was run and how much I enjoyed it. Top place in Saratoga and perfectly located"

"Terrible"

"Only dislike was that hot water in our shower/bathtub was not set at temperature as hot as we preferred. Owner adjusted upward at our request second night of our three night stay. Hot tub in spa hot as we like and enjoyed."

"Clean room and easy check in staff were very nice"

"Room big enough for family"

"Must stay if you need a hotel in Glens Falls. Great bargain."

"A pretty run down motel. Tub and shower curtain were filthy."

"Ben @ front desk/reception area was extremely pleasant, responsive, professional, and courteous. His warm and cheerful demeanor engaged us upon check-in and started our stay in a very positive light. He was very quick to answer any inquiries, share local insight, and offer resolution. Very hands-on and respectful! He was also observed being very consistent in his affect and approach with other guests. Ben was a superb representation of excellent customer service and care."

"No hot water, annoying check in/check out process, and I’m not sure that the room was cleaned before we got there. The AC works and it’s a great price to rest your head"

"Great stay for Father’s Day weekend, Mallory at the front desk was awesome. She was very accommodating to ours needs, offering waters while we used the pool. Thank you Mallory for being great at your job!"