8/10 ดี
Stacey
เดินทางกับครอบครัว
27 ก.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Was pleasantly surprised by this hotel - clean, quiet, great pool, fun kid activities. On- site restaurant was good. They also had an indoor pool, small arcade, fire pit area. There was plenty of free parking. My only issue with this resort was related to the service. The breakfast buffet was reasonably priced and self service. However we had to wait to be seated and the servers would walk past us or say they'll seat us then walk away and not return. We asked for coffee which was the only thing they actually served and it took far too long than what seemed reasonable. Same when we asked for the check. The other frustrating aspect of service was the requirement to check out pool towels and checking them back in. During the day the concierge was responsible for this and the system worked. But once the concierge left for the day we had to wait in line with people checking in to return the towels. Sometimes this took quite a while - like 15 minutes to return a towel while we're soaking wet and cold in the hotel lobby. Other than these nuisances our stay was enjoyable.
Stacey
เข้าพัก 3 คืน, กรกฎาคม 2025
