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"Staff were so lovely, from check in, bar staff and at check out. A credit to the hotel to have such lovely staff! The room was spotlessly clean, and had everything that we needed, however, windows were tiny and not able to be opened. So slightly disappointing. Overall a good stay, and would d definately return ☺️"

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."

"Staff very helpful and pleasant, nice bar and grounds. Breakfast cooked to order. Restaurant serves traditional pub grub with some alternative dishes"

"Breakfast was great, staff were really friendly and helpful"

"Lovely room, clean and bright. Food in restaurant exemplary, super breakfast. Great stay."

"Small room but well equipped with an additional fan in this heat👍 Staff very good,helpful and polite. Excellent breakfast and restaurant very good too"

"Lovely hotel but after going into our room at 10pm after a festival I got changed for bed . Used the bathroom went to wash my hands and the hot water tap was broken. No hot water - no water even out the tap. Only cold water which is no good. Too tierd to move rooms. Told reception on checkout but no compensation or discounted next staff or offer of breakfast - absolutely nothing. Poor really. I said you need to get it fixed for the next guests. You can’t have no hot water in the...

"Good size room and great location for the station and the centre of Worcester , 15 minutes walk to racecourse. Would stay again."

"Very peaceful and relaxed stay. Very friendly welcome, great breakfast. Lovely setting."

"A quality hotel with great facilities including golf and a spa. The staff are exceptional and friendly and helpful. The food is first rate and the Indian executive chef delivers among the best curries I've ever had. The rest of the menu is pretty good as well."

"Nice room in an old building, however it was not amended to cope with hot weather. Would recommend a stay there in spring or autumn"

"Great location with parking and choice of restaurants on site."

"Great place to stay. Good food selection and the staff were very friendly. Had a couple of minor issues but overall much nicer than staying in town."

"What a wonderful place to stay. I will be back ."