Fantastic location with great hospitality from everyone we met during our short staycation. Well-priced, safe and clean. High street shops located within good walking distance. Breakfast was wonderful, enjoyed our stay thoroughly ! Will definitely visit again 😁 thank you !
Nice older building. Despite the nicks, dings, old furnishings, and imperfections the hotel has a very nice atmosphere. Additionally, the staff are all exceptionally nice. I suggest visiting the bar if you enjoy a nice quiet conversation with a pint. There was a great selection of beers. I would highly recommend a visit to the Great Malvern Priory church. I'm not religious but the building is beautiful and packed with history.
Unfortunately, there is some not so great items to note. The housekeeping was not good. In my opinion, the universal standard for replacing towels is to leave them in the shower/tub or on the floor which I did on two days. On one of these days the staff placed the used towels back on the towel rack and no fresh towels were given. No excuse for this type of action in the service industry. Also, the floor of my room was dirty upon arrival and never vacuumed during a 5 night stay. I did request a vacuuming but only one room was done. Full trash cans were not emptied daily. Lastly, the bedding was never changed during my stay. I requested a bedding change on the third day. The young lady simply removed the top sheet and never replaced it.
The Great Malvern Hotel is a nice hotel and I would recommend it to others but that recommendation would come with a room cleanliness caution.
Anthony
เข้าพัก 5 คืน, มิถุนายน 2025
8/10 ดี
Sally
7 มิ.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
A very comfortable stay in this family run hotel in a great location. Excellent breakfast
Lovely hotel to stay in .... breakfast menu had plenty of variety..... staff all credit to them nothing was too much trouble. Would definately stay here again .
We loved everything about our stay. We got a free upgrade to the Hideaway at the top of the hotel - it was huge a whole flat with smart TVs and was so comfortable. All the staff, Jeremy and Rebecca were so lovely and helpful. Breakfast was outstanding - all cooked to order with loads of choice which puts larger expensive hotels to shame. Dinner in the bar area was also excellent - good quality food - they had a menu celebrating asparagus as it has just come into season and is grown locally. We had such a perfect weekend celebrating a birthday thanks to the Great Malvern Hotel.
Tania
เข้าพัก 1 คืน, เมษายน 2025
10/10 ดีเลิศ
R E
21 เม.ย. 2025
R E
เข้าพัก 1 คืน, มีนาคม 2025
10/10 ดีเลิศ
Amanda
21 เม.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
A lovely homely hotel, great breakfast. Nice helpful staff. Room was good. Convenient location. Would go again definitely.
The hotel was lovely in a fab location the room was delightful clean spacious plenty of towels lush bed fridge iron etc the management & staff couldn’t do enough for you !! And breakfast choices were excellent we didn’t have dinner as we went to see family near by but menu looked very nice
Great friendly hotel. Clean rooms with modern updated bathrooms.
Excellent breakfast.
Nice bar area with good, tasty evening meals served.
Have stayed a few times, would definitely stay again.
1) Decor - quality, tasteful and considered down to the very minutest detail. From wallpaper to lamps and blackout curtains. Beautiful double glazed sash windows.
2) Comfort. Everything felt crisp, clean, warm and friendly
3) Hospitality - Great place run by real people, and unique characters. Attentive, witty, generous. It’s a tight ship and a lot of fun.
4) Lovely atmosphere in the bar where we had a delicious dinner.