Urban wellness sanctuary offers rejuvenating spa treatments and two inviting pools - one indoor and one outdoor with sun loungers - for ultimate relaxation
The Malvern in the city center offers a refined getaway with continental breakfast, a coffee shop, and on-site spa. Dine at The Malvern Restaurant. Enjoy free in-room WiFi, attentive staff, and indoor/outdoor pools for a relaxing stay.
Located in Malvern, The Malvern is in the city centre. Great Malvern Priory and Herefordshire Beacon are local landmarks, and the area's natural beauty can be seen at Malvern Hills and Knapp & Papermill Reserve. Morgan Motor Company and Three Counties Showground are also worth visiting. Visit our Malvern travel guide
Grovewood Road, Malvern, England, WR14 1GD
What's nearby
Three Counties Showground
8 min drive - 7.0 km
West Midland Safari Park
36 min drive - 42.1 km
Barnards Green Cricket Club
9 min walk - 0.8 km
Morgan Motor Company
13 min walk - 1.2 km
Malvern Theatres
5 min drive - 4.0 km
Getting around
Malvern Link Station
3 min drive
Birmingham Airport (BHX)
55 min drive
Restaurants
The Nag's Head
4 min drive
The Malvern Tavern
4 min drive
Greggs
9 min walk
McDonald's
6 min walk
Bluebell Inn
4 min drive
About this property
The Malvern
Upscale hotel in the city centre
Consider a stay at The Malvern and take advantage of free continental breakfast, a terrace and a coffee shop/cafe. Indulge in a facial, a body wrap and a body scrub at the on-site spa. The on-site restaurant, The Malvern Restaurant, offers breakfast, lunch and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
An indoor pool and an outdoor pool, along with sunloungers
Free self-parking
A front desk safe, massage treatment rooms and smoke-free property
A lift, luggage storage and a 24-hour front desk
Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Malvern have perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Deep-soaking baths, free toiletries and hairdryers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 floors
Built in 1998
Smoke-free property
Room amenities
Bathroom
Bathtub or shower
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Towels provided
Entertainment
TV
Food and drink
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Property is also known as
The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern
Frequently asked questions
Does The Malvern have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at The Malvern?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at The Malvern on 16 Mar 2026 start from ฿6,720, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Malvern pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Malvern?
Self-parking is free at this property.
What time is check-in at The Malvern?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM.
What time is check-out at The Malvern?
Checkout is at 11 AM.
Where is The Malvern located?
Located in the heart of Malvern, this spa hotel is within a 15-minute walk of Barnards Green Cricket Club and Morgan Motor Company. Malvern Theatres and Great Malvern Priory are also within 3 miles (5 km). Malvern Link Station is 22 minutes by foot.
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Reviews
The Malvern Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff excellent.
Food very good - evening and breakfast
Car park was quite full when we arrived early eve.
Bar was surprisingly good for a health spa etc.
Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment!
Really enjoyed- cheers!!
Staff were very friendly and accommodating
Hotel was clean and inviting
Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset
Food lovely
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Ian
Stayed 1 night in Mar 2024
10/10 Excellent
Karen
15 Apr 2025
Liked: Cleanliness, staff & service, room comfort
Great stay
Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
We stayed for one night at this hotel. We had lunch at the restaurant before we checked in which we really enjoyed - plenty of options and good quality food.
The pool and spa area is absolutely amazing. Both the indoor and outdoor pools are heated and it feels very cosy once it gets dark with the different lights. There’s plenty of beds to sit by the pool and you can order drinks straight to you - I’d recommend the mango rum punch! As it was NYE the staff very kindly gave every guest a glass of prosecco whilst counting in the new year. The staff were absolutely amazing throughout our whole stay, very helpful!
I would say the only negative about the place is the rooms. We were a bit disappointed as the room didn't have the same quality as the rest of the hotel. It was a bit run down and in need of redecorating, which is a bit of a shame as the rest of the hotel looks amazing. We would definitely come back but I don’t think we would stay overnight again unless there was a bit of a renovation with the rooms, however we would definitely come back to use the spa, pool and food services!
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Jill
Stayed 1 night in May 2025
6/10 Okay
Stephen
27 Aug 2025
Liked: Cleanliness, staff & service, room comfort
Location not nice, service fantastic
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon.
Nicest bunch of people made this a great stay. Thank you to all the team
A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again.
Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter.
When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps.
Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.