"The hotel was beautiful from the moment we walked in we said wow. The staff were extremely friendly and welcoming and always wanted to help. We were welcome with a drink and cool flannel which was very necessary after 16 hours of travel. I absolutely loved every corner of the hotel and will definitely stay again in the future. My only complaint would be the cleanliness of the bathroom in the room with it being a wet room the shower mat needs to be removed and changed to something else as it was definitely mouldy we could see the black mould in the groves of the mat as a asthmatic I could feel it in my chest every day. I would advise either removing it completely getting a bamboo matt that doesn't mould.
The breakfast was tasty and I enjoyed the fresh fruits that were available however I'd also recommend covering the food as the flies were also enjoying breakfast with me which isn't hygienic. Other than the things mentioned I loved my stay."
"Beautiful and CLEAN resort. Central between the airport and Patong beach. Surin Beach is directly in front of the resort. Surin Beach is gorgeous and peaceful. I prefer it over Patong Beach. The resort staff was amazing. They were kind, helpful and made me feel very welcomed. I did not want to leave."
"Stayed 2 years on the trot and it’s lovely, my only concern now is it seems to be catering for the Muslim community which is fine but this factors in the food for breakfast. The pool was way too warm we asked the pool attendant numerous times to chill it but came on deaf ears. The pool tiles are dated and need change ASAP as they have very sharp edges and could be a problem for young children ( to which there are many at this resort. Overall 2 and a bit resort sorry"
"The Surin looked beautiful on their page and it lived up to the images. Beautiful well maintained rooms and ammenities. Amazing food. Views to die for. Lovely staff."