"My room was beautiful ,clean and spacious. The food at Grill 21 located on the property was delicious. Shannon at he bar makes excellent drinks and impeccable customer service"
"We primarily stay at some version of a Marriott and of all those we’ve visited this was the nicest. Friendly staff, everything was clean and the breakfast was the best. "
"Received a view room without asking. Received a coupon for the on site restaurant which i did not have time to use. The desk clerk and bell staff were stellar!"
"We came to Chicago to celebrate my son’s birthday. The staff at this JW Marriott went above and beyond to make our stay special. I was able to arrange a special celebration cake to be sent to the room, plus they sent chocolate-covered strawberries (his favorite)! We booked a room with Executive Lounge access and it did not disappoint. My son was very satisfied with the breakfast - I wish I had stopped in to get myself a bagel. The desserts later in the evening were a nice touch, as...
