I booked a room with the water view, when I checked in I asked before I get the key, Is it a water view. They told me it is. I show up in my room and it’s not the room I booked. I called the front desk and they’re telling me we apologize all of the rooms are booked with the water view. They also said booking a water view room doesn’t guarantee a water view room even though I paid extra for a water view room! Never going to stay there again for sure.
Vucko
เข้าพัก 2 คืน, สิงหาคม 2025
10/10 ดีเลิศ
Melina
3 ส.ค. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
Exceptional service !!
I whould totally stay here again when I m in town !!
Melina k.
The room is clean and spacious. The river view is also beautiful especially night time. And facilities are all clean and well maintained. Good place to enjoy
Wonderful hotel in a great location along the river. The view from Terrace 16 is amazing! Also, the pillows on the bed are really comfortable. I love this hotel and would recommend it to anyone.
The hotel is in a fantastic location. Staff service was very high quality and the lobby and common areas were very clean and well organized. Gym was modern, big and clean.
The actual room had some marks on the walls and a buzzy air handling vent in the master. An automated lighting system that was a bit dim and difficult to use. We would stay again.
Mini bar and snacks were high quality. We would stay again.
First night we went to bed about 11 pm. When we got in bed it was really scratchy. Discovered a bloody mattress pad on top of the sheet below the comforter, see picture attached. The next day, we
Accessibility to Wendella Tours, shopping and the ‘L’ to go sightseeing
James
เข้าพัก 1 คืน, กรกฎาคม 2025
8/10 ดี
Kenneth, Atlanta
เดินทางเพื่อธุรกิจ
23 ก.ค. 2025
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
From the outside, its stunning. On the inside, its just meh. My room had scuffed up walls, below average toiletries, and was meagerly appointed, in general. On the plus side, the room was large and had a great view of the river. The fitness center was pretty nice, but overall the property seems a bit "long in the tooth". Many, many nicer hotels nearby.