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The Willows Hotel

3.0 star property
Guests warm themselves by the lobby fireplace while enjoying Lake Michigan views at this boutique hotel where service and convenience create a welcoming atmosphere

Choose dates to view prices

The Willows Hotel offers a cozy retreat near Lake Michigan with boutique charm. Relax by the lobby fireplace after exploring, and stay connected with in-room WiFi. Concierge services and luggage storage ensure a hassle-free stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is ฿5,308
฿6,231 total
includes taxes & fees
28 Jul - 29 Jul

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, a painting on the wall, and a bathroom visible through an open door.

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a brick wall, two armchairs, a small table with a plant, a bed with a white comforter, a desk with a lamp, and a ceiling fan.

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout curtains

Room, 1 Queen Bed (Small)

8.0 out of 10
Very good
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Lakeview, a neighbourhood in Chicago, The Willows Hotel is near a metro station and near the beach. Merchandise Mart and Cloud Gate are notable landmarks, and travellers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Wrigley Field or United Center. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Chicago travel guide
Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • A city skyline with modern skyscrapers and a park with autumn trees and a lake.
    Lincoln Park
    5 min walk - 0.5 km
  • A red barn with a white door, surrounded by a garden with various plants and flowers.
    Lincoln Park Zoo
    3 min drive - 1.8 km
  • An aerial view of a baseball stadium surrounded by urban buildings.
    Wrigley Field
    4 min drive - 2.2 km
  • Vic Theatre
    14 min walk - 1.3 km
  • DePaul University-Lincoln Park
    19 min walk - 1.6 km

Getting around

  • Chicago Clybourn Station
    4 min drive
  • Diversy Station
    11 min walk
  • Chicago O'Hare International Airport (ORD)
    48 min drive

Restaurants

  • Starbucks
    3 min walk
  • Le Petit Marcel
    3 min walk
  • Galway Bay
    3 min walk
  • The Crepe Shop
    3 min walk
  • Jimmy John's
    3 min walk

About this property

The Willows Hotel

  • Boutique hotel near Lake Michigan
  • The Willows Hotel provides a fireplace in reception and more. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • A front desk safe, luggage storage and a 24-hour front desk
    • A lift, concierge services and smoke-free property
    • Coffee/tea in reception and a vending machine
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 55 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with cable channels
    • Fridges, housekeeping and desks

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  • Air-conditioning
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฿5,082 total
includes taxes & fees
7 Jul - 8 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: USD 26 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows Hotel?

As of 6 Jul 2026, prices found for a 1-night stay for 2 adults at The Willows Hotel on 28 Jul 2026 start from ฿5,308, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Willows Hotel?

Checkout is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Lincoln Park Zoo are also within 1 mile (2 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Willows Hotel Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 554 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

Reviews

Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities
Fantastic location and helpful staff!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this cute little hotel!! Close to lots of yummy restaurants and walking distance to Lincoln Park zoo and Wrigley.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but if you are just using it to sleep, it is great! Staff were friendly and present, lobby was inviting, and location was perfect.
Stayed 1 night in May 2026
Verified

6/10 Okay

Anne Marie

Liked: Cleanliness, staff & service
Great location, great staff, comfy beds. Rooms and common areas are dated ...
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Christy

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Very nice place and very clean. I intend to stay here again in the future.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Becca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming, vintage hotel was exactly the stay of our dreams. It's a great price in a wonderful neighborhood. The staff was so kind and they even had cookies out in the lobby during the day. I'm thankful a hotel like the Willows exists in Chicago, staying there made our visit that much better.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint boutique hotel in a very quiet residential neighborhood. Staff was very friendly and helpful, always greeted us when we came in. Easy walk to all kinds of shops and restaurants. Room was clean and fairly updated for an old hotel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel. Lots of shopping nearby and lots of restaurants. Parking is an issue but there are lots with availability and street parking
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Zhiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute clean friendly
Stayed 1 night in Apr 2026
Verified

8/10 Good

Spencer

Liked: Cleanliness, staff & service
Very friendly and attentive staff, clean but dated rooms. There is a parking garage just down the block and several restaurants, bars, coffeehouses and bakeries close by. A very centrally located option for Lakeview and Lincoln Park.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were clean. Walls are very thin.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and welcoming hotel. Front desk staff was great and having snacks and mini bar in room for reasonable prices was awesome. We will definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A cozy boutique hotel in a great location! There is no designated hotel parking, although, there is a public parking structure directly across the street that’s literally a 1 minute walk away from the hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities
Staff was nice and a great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was spacious and clean. Location is close to a parking garage and a lot of good restaurants
Stayed 1 night in Jan 2026
Verified

8/10 Good

Donna

The room was very clean and staff were helpful and polite. The only negative was the clanking sounds brought on by the radiator which were quite loud and obnoxious. Overall a good place to stay.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and room was clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff. Great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great location, liked the mini bar and snacks in room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Such a lovely location, proximity to parking and restaurants and cozy lobby.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Cute hotel, but fairly noisy (radiators and squeaky floors), as it is an older property. Water and coffee available in the lobby, but no coffee/tea machine in the rooms. Many places to eat/drink nearby. Parking is on the roof of a building at the end of the street.$25/day.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Small quaint hotel in nice area with shops and restaurants.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful and pleasant.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Yes. It was great. Clean room, helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The room was a great size and very clean. The downstairs is gorgeous as well, and it feels like a very safe hotel with the double locks! We had a very nice stay here.
Stayed 1 night in Oct 2025