4/10 แย่
Cristina
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
4 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I stayed here when it was Field House Jones back in 2018 and we loved it. This time around though- we were not happy with the stay and will not be back. First-- the building is open but the restaurant and coffee shop are still under renovation so that was a bummer. It really affects the liveliness. That was my first impression. 2nd- with the facility fees I would expect improvements but it was quite the opposite. The peloton bikes are pushed in a corner behind stacked tables. The sand shuffle board is not functioning. There is zero staff from 2am-10:30am which was challenging when there were issues. Next, we DID have to change rooms because the pipes in the exposed ceiling were very loud. They made a grinding noise all night effecting everyone's sleep. In the building you can hear the train but it's a low rumble and didn't bother anyone. When I addressed it the next day the response was "those are pipes and we can't do anything about that". They did provide a new room and the noise was gone in that room upstairs. Parking more than doubled from when it was Field House. Last, and probably the most disruptive of all, young adults/teens were up yelling in the hallway ALL night (and I do mean ALL night). They were consistently loud until 6am. It was horrendous. And with no hotel staff present it goes totally unaddressed. Bottom line-- it IS cheap. It IS close to the L and walkable to Mich Ave and River North area but that's it. Wanted to like it but, couldn't.
Cristina
เข้าพัก 3 คืน, มีนาคม 2024