Super location and nice quiet hotel. Missing some amenities, perhaps due to pandemic issues. No valet parking, no fridge or hair dryer in the room . Staff was very accommodating and hope they survive the pandemic. Would consider staying again.
No one to help with the luggage,
The lady at The front desk was nice but I asked for a room with refrigerator,she said couldn't give me one with two beds .
The room was awful !!
Even they had some renovations I got very bad room with lots of damages !
the beds seems clean )the only good thing about it
No place to hang the towels
The carpet was so dirty
The light was not bright enough
Really hated when first entered,but my dad said we only needed it for the night let's sleep and rest !!
Which was hard because of the bang sounds most of the time !!!
Over all was bad experience for us
I've been to soooo many hotels around the world ,and this is the second worst room we been in!!!
Room lighting options were poor. Even with every light on the room was still dark. Bedside lighting was a lightbulb screwed into wall with no way to turn on/off without getting out of the bed. Room was clean though rather spartan. TV options way too complicated to figure out without dedicated studying - never did figure out how to get plain network TV so we could figure out what was going on (weather-wise) in the area.
Good location for where we needed to be, quiet area but close to Water Tower etc. Found reasonable parking options through SpotHero.
The hotel was very clean. The bed was comfortable. I was surprised there was no refrigerator in the room or coffee maker. I thought these were standard, but apparently not. The sink in the bathroom was VERY small, low and looked like it was hanging from the wall (slanted downward). The front desk was helpful when I had a question about a place to go for breakfast and how to get transportation.
We rented a city view King room to be given a view of a building. Once we went in we also noticed the walls had paint coming off the walls, the wooden floors sounded once you walked in the room, there was a soda cap under the bed, and the sheets had a hole in them. My partner and I tried to make the best out of it as we were celebrating our 3 year anniversary, but were still very disappointed since we had high expectations for this hotel based on the reviews.
Our stay started out very bad. The original room was very small, but I was moved to a larger room in about 3 hours of my arrival. There was no bell man on staff, and how to deal with my own baggage. Also, our TV, which was only streaming services, was not working for the first day due to lack of internet. Fortunately, I do subscribe to streaming services, but couldn't get any local network stations. Very upsetting. On the 2nd day of our stay, the toilet kept clogging up and had to have the toilet plunged several times. Finally on day 3 they moved us to another room and did send a houseman to move our things. This was all very upsetting as my sister was recovering from surgery, the reason for my stay. I will say though that the Manager on Duty, Ann, did respond well to all of our concerns, which would be the only reason I would return to this hotel.
Will not stay there again. The staff was polite but unresponsive to my issues. There was a constant tapping noise, but worse was the sewer smell coming from the bathroom/toilet. My two nights were horrible with the noise nonstop during the night and stench that filled the room.
Overall our stay at the Gale Hotel was good. Just a little more transparency with what staying at the hotel entails. There's no housekeeping everyday, housekeeping is offered every 3 days. If you do ask for anything they do accommodate you. Also, to watch TV in the room they only offer Roku and while they have a guest account function that you could find some options, I imagine, this is the trend travelling is going to in the future. Again, our stay at the Gale overall was good. Just a heads up as to what the guests should expect would be appreciated.
One more thing, parking at the garage could be a headache, maybe try the parking garage across the street, that had attendants at the entrance, i imagine it would be easier with them telling you if it's full or not.
เข้าพัก 5 คืน, ตุลาคม 2021
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Maria Isabel
24 ต.ค. 2021
ไม่ชื่นชอบ: ความสะอาด
El servicio de recepción muy bueno , pero en cuanto a la habitación no hicieron la limpieza hasta que lo solicitamos así como proveernos de artículos de limpieza y toallas , siendo que es un servicio que va implícito en el precio que se pagó . La ubicación excelente