"We stayed for 4 nights in the Aldwych Rm, early July, 2025. Fantastic hotel, beautifully decorated throughout! Our room was wonderful, cool, quiet, incredible bathroom, and an extremely comfortable bed!
This hotel room was worth every penny, great breakfast every morning, included in the price!
Air conditioning in room, that was so welcome during the current UK heat wave, brilliant staff, good TV setup, very easy and powerful WiFi, room amenities that included complimentary drinks and snacks!...
"This hotel service and style was superb! We stayed at 6 hotels throughout this trip and this hotel was my favorite. It had the best customer service and food. The back patio garden was serene. The room was comfortable but very cozy. Two people in a Superior room is tight- especially with the small bathroom size. I recommend opting for a larger room. Hope to stay here again!"
"Hands down one of the BEST hotel experiences ever. The staff, especially MARK, was incredibly. The food was unbelievable. The afternoon tea, scones, breakfast, fish and chips at this hotel was so good. I would go back to London just to stay here again. "
"I loved my stay at this hotel, I always keep coming back to it every time I am in London,
The staff are very kind and welcoming,
Their rooms are spacious and cozy.
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"Great location. Clean. Close to buses and the underground. Close to Hyde Park. Comfortable beds. Good sized rooms. Went with my 2 daughters. Great to be together in one apartment vs 2 hotel rooms. "
"We had a fabulous stay at this hotel. We arrived early and although our room wasn’t ready, the staff made an effort to call us as soon as it was. We were then lucky enough to be upgraded to an enormous suite which had complimentary mini bar, huge queen size bed etc.
The location was great for a central base in Chelsea and we also tried breakfast in the restaurant downstairs was was also highly rated. Staff were great - only a minor couple of hiccups where they accidentally double charged us for...