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"Staff onsite is amazing and lots of parking. Room looks the same onsite."

"Staff was friendly and helpful."

"Very nice hotel"

"Easy access from highway. Check in very quick. Staff at front desk courtesy Room very clean Good breakfast"

"Staff very kind and considerate and helpful. Was worried due to the number of people there for a convention but the room was insulated well and it was very quiet."

"It has great access to amenities, a very resourceful staff, and they had answers for all of my questions. The Drury hotel is the best hotel I have ever booked in the greater Richmond area!"

"Breakfast did not have very many options and they only offered coffee to drink no water or juice available."

"Perfect stay! Thank you for having pride in your property!"

"We loved the huge size of the suite. This property was well maintained and the breakfast was delicious. There was plenty of nearby shopping and restaurants. We will definitely stay here again and recommend this property to others."

"Evtin"

"The lobby was not air conditioned and neither were the halls or the elevator The TV did not work I had a bed side lite blinking, and I heard the maintenance person tell the front desk clerk "it must be an electrical issue". When I tried to call the front desk about my issues the phone did not work."

"Staff was welcoming, location was great, and rooms were very clean. The bed was horrible. My husband and I hardly slept because it was so hard. I even tried sleeping on top of the comforter to get some comfort. Because of this I wouldn’t stay at this hotel again."

"The cook at breakfast was Excellent! Great service"

"Smells everywhere. Room and linens (pillow) smell like BO and sweat in two rooms. Hallway smells like weed. Horrible wet powder eggs breakfast. Staff was nice but need to be more proactive when they are not sitting around eating in lobby which they seemed to constantly be doing"

"Stay away"

"Everything was ordinary, but the terrible part was being charged $9 for parking. That's truly unfair. Parking should either be free for guests"

"Older building but well maintained. We had stayed here previously a few years ago and it seems much nicer now! I am a breakfast person and the breakfast here is EXCELLENT! I will come back and stay here just for the breakfast when I'm in Richmond. This trip was for my son's swim meet, important to have a bathtub, not just a shower, and older facilities usually have tubs (thank goodness). My only trivial complaint is that the air conditioning unit, while it worked just fine for being older, it...

"Property is becoming run down, and not cleaned or maintained well. I stayed in two different rooms over eight days, and visited friends in other rooms. In the first room there was mold in the refrigerator and around the shower. In the second room the shower curtain was mildewed, there was mold around the shower base, and a cockroach on my fourth day. On three separate occasions the cleaning staff didn’t pull the door shut all the way so the door was left open most of the day. The area around the...

"Very spacious room. Convenient for a 1 night stop, but would definitely stay here again. Breakfast was decent. Great location."