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The Westin Richmond

4.0 star property
A tranquil retreat awaits in Richmond's bustling business district, where travelers can enjoy flavorful meals at Crossings Restaurant or unwind by the indoor pool

Choose dates to view prices

The Westin Richmond offers a welcoming sanctuary in Richmond's business district. Enjoy American cuisine at Crossings Restaurant for breakfast, lunch, or dinner. The property features an indoor pool and garden, with multilingual staff available to assist throughout your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿6,099
฿7,092 total
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 71 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Richmond, The Westin Richmond is in the business district and near the airport. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or Robins Center. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Richmond travel guide
Map
6631 W Broad Street, Richmond, VA, 23230

What's nearby

  • G5KT01 Egyptian building historic college Richmond Virginia
    Virginia Commonwealth University
    11 min drive - 10.6 km
  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    13 min drive - 13.7 km
  • Bowlero Richmond
    6 min walk - 0.6 km
  • Bon Secours Heart Institute at Reynolds Crossing
    14 min walk - 1.2 km
  • Colonial Shooting Academy
    15 min walk - 1.3 km

Getting around

  • Richmond Staples Mill Road Station
    3 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    20 min drive

Restaurants

  • McDonald's
    15 min walk
  • Burger King
    11 min walk
  • Mission BBQ
    11 min walk
  • Olive Garden
    15 min walk
  • Starbucks
    15 min walk

About this property

The Westin Richmond

Upscale hotel near Short Pump Town Center
You can look forward to a corner/local shop, a terrace and a garden at The Westin Richmond. The on-site American cuisine restaurant, Crossings Restaurant, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking, plus valet parking (surcharge) and extended parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a local area shuttle and an electric car charging station
  • Express check-out, express check-in and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 250 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 50-inch HDTVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, mini fridges and premium channels

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฿5,266 total
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:30 AM for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10.50 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

Frequently asked questions

Does The Westin Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at The Westin Richmond?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at The Westin Richmond on 3 May 2026 start from ฿6,099, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Richmond pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Richmond?

Self-parking is free at this property.

What time is check-in at The Westin Richmond?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Westin Richmond?

Checkout is at noon.

Where is The Westin Richmond located?

Situated near the airport, this hotel is within 2 miles (3 km) of Bon Secours Heart Institute at Reynolds Crossing, Henrico Doctors' Hospital and Libbie Mill Dog Park. Shops at Willow Lawn and Bowlero West End are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Richmond Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 632 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were super friendly and very helpful with suggestions as to where to go in Richmond. And the room was spacious, clean and very comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness
Clean room, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities
Clean room, great staff/ restaurant.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
I love this hotel. The rooms are clean and furnishings solid. Friendly and fast reception and they let us in at 2:00p
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kemberly

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff, front desk, housekeeping, room service was all perfecto!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gerell

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing.The bed was extremely comfortable and the thread count nice. We had just got married and the front dest clerks seemed genuinely happy for us. They had a surprise in the room after we came back for dinner. Definitely would stay here again. The lobby was very nice along with the bar area. We ate breakfast at the restaurant the next morning. Everything was pleasant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

tracey

Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome from all staff. Beautiful smell in reception area. Great food in the restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Susan

Everything about this Westin was wonderful from the check in staff, lobby, room and restaurant.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfort and ease of checking in and out,. great fixtures and bathroom. 10/10 would stay again and recommend.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet property. Very comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bokyu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how clean the property was and how kind the staff were.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Abeid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, friendly staff, ease of check-in/out process
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the staff at Westin Richmond was professional, friendly, and helpful. Staying at their beautiful and clean hotel is always a pleasure.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for animals.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Always clean and allow dogs.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, comfortable rooms. We stay here all time when visiting our son at college.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Stay was perfect. A nice relaxing night with great ammenities.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite hotel in Richmond when visiting my son at the University of Richmond. Friendly, attentive staff and lovely ambiance.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Clean, smells amazing, friendly staff.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is what made this visit such a memorable one
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire check in process was quick and smooth and the staff is very polite and courteous.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with great service.
Stayed 1 night in Jun 2024