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"Night person was arrogant, Rooms smelled and were dirty. Spiders hanging from ceiling in room and bugs behind the bathroom door on the floor bathroom sink ran all night in off position"

"Excellent location. Felt safe and room was clean. Definitely will stay here when I’m back."

"Our room had mold on the window and on the blinds. It was on the inside of the blinds and outside. There was also a terrible musky wet smell in the room. The ceiling & headboards to the beds appeared to have a mildew/mold. I addressed it with the manager that didn’t seem to be surprised by it. Not my first visit to this hotel stayed a few years ago didn’t notice these issues but will be my last."

"No hot water in shower. No mini fridge as stated in room description. "

"My recent stay at the Holiday Inn in New Orleans was a mixed experience, but I appreciated the efforts of the staff to make it as comfortable as possible given the circumstances. **Check-In and Location** The check-in process was smooth and efficient, which set a positive tone for my stay. The hotel is ideally located in the heart of the city, making it easy to explore nearby attractions, restaurants, and nightlife. **Room Condition and Issues** Unfortunately, the room I was initially...

"We arrived very early and we were able to get an early check-in, so that was great. Room was big and very clean. Airport shuttle left at appointed time."

"The room was fresh and clean. All of the employees were super friendly and helpful. We stayed cool in out room and the morning breakfast was very good. Thank you Riverside Hotel."

"Worst service ever had, rude staff members. room was filthy.. no towels available "

"Great location and services. Hot water was limited but I’ll Come back for sure "

"The air conditioner and beds were great. The vibes and cats were AMAZING! Such a fun and funky property. We'd come back for sure. "

"Pleasant quaint quiet place to be in the Heart of New Orleans with great amenities and close to all the wonderful things to do. Very friendly and helpful staff. Would definitely stay here again"

"The room was lovely. All of the staff was friendly and welcoming."

"Hands down the best staff I’ve ever encountered!!! Location is prime, and the ambiance is amazing. I can’t say enough good things about Place De Armes! Have stayed a few times and will def be back!"

"Good location"

"No car but AC was fine …"

"I loved the vintage look of the room, the decor, it was right by a great breakfast spot. Your also able to walk around and see so much!"

"No pool. No compensation...had to request towels. No daily tidy up...breakfast was basic...but hot"

"Everything was great staff, breakfast, clean room"