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Sheraton New Orleans Hotel

4.0 star property
Stay at this New Orleans hotel on Bourbon Street, relax by the pool, or enjoy breakfast at Roux Bistro.

Choose dates to view prices

Sheraton New Orleans Hotel is at the city's core, steps from Bourbon and Canal Streets. Guests can swim in the outdoor pool, dine at Roux Bistro, and enjoy free WiFi in public areas, on-site shopping, dry cleaning, an electric car charging station, and attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿6,752
฿8,959 total
includes taxes & fees
14 Apr - 15 Apr

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(130 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(104 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(63 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Double Beds

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living room | 32-inch LCD TV with cable channels, TV, pay films

Executive Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, in-room safe

Club Suite, 1 Bedroom

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

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Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Hearing Accessible)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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฿6,479 total
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About the area

Located in New Orleans, Sheraton New Orleans Hotel is in the city centre. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jackson Square and Mississippi River. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Visit our New Orleans travel guide
Map
500 Canal St, New Orleans, LA, 70130

What's nearby

  • Canal Street
    Canal Street
    1 min walk - 0.0 km
  • Royal Street
    Royal Street
    2 min walk - 0.2 km
  • Bourbon Street
    Bourbon Street
    3 min walk - 0.3 km
  • NewOrleans_HarrahsNewOrleansCasino_6224022_01
    Caesars New Orleans Casino
    7 min walk - 0.6 km
  • NewOrleans_MercedesBenzSuperdome_502026_02
    Caesars Superdome
    14 min walk - 1.2 km

Getting around

  • Canal at Camp Stop
    1 min walk
  • New Orleans Union Passenger Terminal
    10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Restaurants

  • Willie's Chicken Shack
    2 min walk
  • Cafe Beignet, Canal St
    1 min walk
  • Creole House Restaurant & Oyster Bar
    1 min walk
  • Popeyes Louisiana Kitchen
    2 min walk
  • Voodoo Chicken & Daiquiris
    2 min walk

About this property

Sheraton New Orleans Hotel

Upscale hotel near Canal Street
A short walk from Caesars New Orleans Casino and Jackson Square, Sheraton New Orleans Hotel provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Roux Bistro, offers breakfast and lunch. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas, with a speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and a porter/bellboy
  • A gift shop, a vegetable garden and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 1110 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as desk chairs and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 1,495 reviews
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฿4,419 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 62.15 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pelican Bar
  • Roux Bistro
  • Starbucks Coffee

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 105,996 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 49 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.75 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 62.15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton New Orleans Hotel?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on 14 Apr 2026 start from ฿6,752, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton New Orleans Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton New Orleans Hotel?

Valet parking is available for USD 62.15 per night.

What time is check-in at Sheraton New Orleans Hotel?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton New Orleans Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Sheraton New Orleans Hotel located?

Located in New Orleans Central Business District, this hotel is steps away from The Sazerac House and Canal Street. Bourbon Street and Caesars New Orleans Casino are also within 10 minutes. Canal at Camp Stop and Canal at Chartres Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton New Orleans Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 972 out of 1524 reviews
Rating 8 - Good. 309 out of 1524 reviews
Rating 6 - Okay. 119 out of 1524 reviews
Rating 4 - Poor. 75 out of 1524 reviews
Rating 2 - Terrible. 49 out of 1524 reviews

Reviews

Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Well located to everywhere you want to go in New Orleans
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy and impressed with the staff and the hotel. It was very safe and security was active. It’s also very centrally located to most of the attractions in town.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas

Great room, excellent location!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
View was amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Walking distance Bourbon St., the French Market, and shopping. I would stay there again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Britney

Liked: Cleanliness, amenities
Nice location and great stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elise

Liked: Cleanliness
I love love the people. I know the the concierge and Miles at the check in dif everything for me. Thanks so much for making my first time the absolute best time
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

GeShala

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and location!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nikolaus

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, beautiful view, comfortable, and courteous and helpful staff!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Micheline

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Close to everything yet far away from the craziness!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Staff was great at checking in and making sure everything was good. It was Mardi Gras but they were very diligent about keeping the hotel safe
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rochelle

Liked: Amenities, property conditions & facilities
Close to shopping and food places.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Stephanie Alison

Liked: Cleanliness, property conditions & facilities
Wonderful location. Beautiful property with fantastic views. Plenty of dining options close. Would stay again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Antoinese

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and attentive! The hotel is in a great location -
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel. Close to everything. Bar area had good food.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were helpful. Location was ideal.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Amenities
The hotel is a central area close to everything. The staff is nice and friendly. Breakfast waa good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Natasha

Liked: Staff & service
The room was nice and clean and the staff was friendly. It is very close to everything and walking distance to bourbon. I would stay here again
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Eddie

Liked: Cleanliness, property conditions & facilities
The staff were all very polite and courteous. They do not have a shuttle to or from airport/cruise port. The room was very spacious and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vermelle Lisa

Liked: Cleanliness, property conditions & facilities
We stay here every year. The parking offers easy in-and-out access, and the hotel is within walking distance to Bourbon Street and restaurants.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

irvin

Liked: Cleanliness, staff & service, amenities
Friendly staff, location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

anna

Liked: Cleanliness, staff & service
Loved the Club Room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cordi

Liked: Cleanliness, amenities, property conditions & facilities
Great environment and atmosphere. Rooms are clean and staff is friendly and helpful!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly service
Stayed 3 nights in Dec 2025