Search Hotels Near Cernan Earth and Space Center, Chicago

"El psesonal de la recepción fue rudo y no nos ayudo a guardar la maleta, no contestaban el teléfono, la habitación la entregaron tarde y tenia un olor espantoso, nos tuvieron que cambiar de habitación. El servicio y la experiencia fueron terribles, no los recomiendo."

"Just one night and was great!👍 "

"Customer service was beyond unacceptable! it was outright disrespectful from the very first interaction. I was met with attitude immediately, and it only got worse throughout my stay. When my flight time changed, I asked to cancel my wake-up call. Instead of resolving a simple request, I was told they “don’t know how” to cancel it in their own system and was instructed to “just unplug all the phones.” That response alone shows a complete lack of training and professionalism. To understand their procedure, I asked a reasonable follow-up: if I didn’t answer the wake-up call, would someone check on me as a courtesy? The response I received was shockingly rude they said no one would “come break down your door.” That kind of dismissive and sarcastic remark is completely unacceptable in the hospitality industry. The room conditions were just as bad. It reeked of cigarette smoke, and even more concerning, there was a plastic bag placed over the smoke detector to prevent it from going off. This is not just negligence , it’s a serious safety hazard. The fact that housekeeping failed to remove it shows a complete disregard for guest safety. Cleanliness was also far below standard. The room had visible dirty spots, and I woke up with an itchy, red eye, which raises serious concerns about hygiene. This was not just a poor experience as it was a failure across the board: customer service, cleanliness, and basic safety. I would strongly advise others to stay elsewhere."

"Nice hotel"

"Very convenient for travelers arriving late at O’Hare. The shuttle drivers are friendly and helpful, which makes a stressful travel day much easier. With flight delays becoming the “new normal” at ORD, staying near the airport on the first night is a practical solution. The hotel also offers excellent access to public transit (e.g. CTA train) to downtown Chicago. The on‑site restaurant serves good food, making it easy to settle in without needing to go far."

"None"

"The bathroom was nasty the toilet tube and sink and the heater had molde in it im drove 5 hours to get here me and my family and that was not a hotel I recommend to no one "

"Great staff !"

"The front desk staff did not request identification—only my last name—before issuing a room key, which raised concerns regarding guest security. The room itself felt quite dated and is clearly in need of refurbishment. Additionally, both the sink and shower drained poorly, resulting in standing water after each use. While the carpet initially appeared clean, that impression quickly changed when I dropped an earring and had to search for it. In doing so, I found crumbs and debris on both sides of the bed, suggesting the room had not been thoroughly cleaned following the previous guest."