Search Hotels Near Canopy Bay, Puerto Vallarta

"All was great. Especially the activity staff"

"The room was always clean- thank you Veronica! Our needs were met - thank you Daniel and staff. The bar and Breeze were always ready -great job to the staff. Special shout outs to Virginia, Carmela, Magdalena, Antonia, Ivan, Portifino, Luz and everyone else was awesome always making sure we were hydrated. Juan , Alfonzo, Oscar at the buffet always hustling managing to keep up with seating us making sure we have refills. We can’t forget Donna and Luiz at the omelette bar. Each and every one made us feel like family. We appreciate you all! "

"The room was clean and the staff was GREAT!"

"We have visited this Westin in PV many times. They have made many changes recently and are clearly upgrading for impending all inclusive status. The upgrades were very needed. The check in desk staff seemed much more mature and professional. The resort staff were congenital and friendly as always. We were there during the cartel disturbance and the staff was fantastic. Roberto, Juan and Ernesto at the beach side restaurant were amazing. The whole hotel came to eat there during lockdown and they just kept hustling to keep up. Even did that the next day after they stayed the night at the hotel as they were locked down also. The hotel closed their exercise/spa facility and put some exercise equipment in what must have been the children’s play area. That was disappointing. Dirty, un maintained equipment and facility. Hopefully this is one of the upgrades they are working on. I would stay at the Westin in PV again after the recent disruption concludes and hopefully they will complete some much needed maintenance and upgrades to improve the experience. Shout out to the staff during the cartel violence!! They were amazing, away from their families and working to keep the hotel guests accommodated. "

"All of the above!"

"Great staff, great food, great activities "

"This is our third time staying at Melia Puerto Vallarta, and we love it. We had a little trouble when we got to Melia the first day, they give us a room away from our group and there was some noise because of the remodeling they had going on, after we spoke to the receptionist they give us a different room, bigger and it looked like it was recently remodeled. Great staff all of them super nice, from receptionist, waitress, entrainment crew everyone was so nice. Great food. I love Melia for sure we will come back!!"

"Staff excellent. Super clean. Food excellent"

"Staff very helpfull"