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Ocean Spa Hotel – All Inclusive

3.0 star property
All-inclusive hotel with 4 restaurants and full-service spa

Choose dates to view prices

Travelers enjoy beachfront relaxation and ocean views at the all-inclusive Ocean Spa Hotel. The property features sun loungers, Ya ax che spa with aromatherapy and manicure/pedicure services, and four restaurants, including one serving Asian cuisine all day.

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Bar
  • All-inclusive
  • Breakfast included
  • Pool
The current price is ฿9,076
฿11,122 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 3 min walk - 0.3 km
  • Las Perlas Beach - 16 min walk - 1.4 km
  • Langosta Beach - 17 min walk - 1.5 km
  • Tortuga Beach - 12 min drive - 2.8 km
  • Puerto Cancun Marina Town Center - 12 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Restaurant Dos Lunas - ‬8 min walk
  • ‪Las Hijas De La Tostada - ‬3 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Romanza - ‬2 min walk

About this property

Ocean Spa Hotel – All Inclusive

All-inclusive family-friendly hotel near Langosta Beach
Playa Tortugas is located near Ocean Spa Hotel – All Inclusive, which provides a free breakfast buffet, a poolside bar and a terrace. With a beachfront location, sunloungers and rowing, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a facial or a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A local area shuttle, babysitting (surcharge) and a 24-hour front desk
  • A gift shop, beach umbrellas and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 151 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 22-inch flat-screen TVs with premium channels
  • Balconies, coffee/tea makers and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

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  • Hot tub
  • All-inclusive
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The price is ฿7,092
฿8,721 total
includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caracol
  • Diego
  • Frida
  • Fussion
  • Siena

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Rowing/canoeing
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ocean Spa
Ocean Hotel Spa
Ocean Spa
Ocean Spa Cancun
Ocean Spa Hotel
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel All Inclusive Cancun
Spa Hotel All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel
Ocean Spa Cancun
Ocean Spa
Hotel Ocean Spa Hotel Cancun Cancun
Cancun Ocean Spa Hotel Cancun Hotel
Hotel Ocean Spa Hotel Cancun
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel Cancun All Inclusive

Frequently asked questions

Does Ocean Spa Hotel – All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Ocean Spa Hotel – All Inclusive?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Ocean Spa Hotel – All Inclusive on 2 Dec 2025 start from ฿9,076.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean Spa Hotel – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Spa Hotel – All Inclusive?

Self-parking is free at this property.

What time is check-in at Ocean Spa Hotel – All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Ocean Spa Hotel – All Inclusive?

Checkout is at 11 AM.

Are there all-inclusive benefits at Ocean Spa Hotel – All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball and more.

Where is Ocean Spa Hotel – All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Playa Tortugas and Langosta Beach. Teatro de Cancún and Escénica Tower are also within 10 minutes.

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Ocean Spa Hotel – All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 78 out of 348 reviews
Rating 8 - Good. 96 out of 348 reviews
Rating 6 - Okay. 88 out of 348 reviews
Rating 4 - Poor. 45 out of 348 reviews
Rating 2 - Terrible. 41 out of 348 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Raquino Batronel De

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one swimming pool. Its only 9pm no elevator. Waiting area no fan .
Stayed 4 nights in Aug 2025

10/10 Excellent

Orobosa Denzel Aigbovo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Place!

6/10 Okay

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated, beach front dirty, staff - host near pool and jn restaurant not very friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

JAVED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of Hotel, Staff activities good, Food. All good for average budget
Stayed 4 nights in Jan 2024

2/10 Terrible

Gloria

Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff were not accommodating one bit due to our situation with the family, they made it so unwelcoming and made us feel like criminals, we will never recommend or stay there again. The only good part was the kitchen staff, housekeeping staff, servers and bartenders were nice and made a difference but because of the front desk staff never again! That first impression is a must cause it’s the face of the place. Daniel from Concierge was very nice and helpful.
Stayed 7 nights in Jun 2025

6/10 Okay

Gennadiy

Liked: Cleanliness
Small hotel. Not able to swim. Food very limited.
Stayed 5 nights in Mar 2025

6/10 Okay

Misty

Liked: Cleanliness, staff & service
This was a nice place. Very mellow and quiet. Reminds me more of a family kinda place with kids. Food was not the best. I left every meal hungry still. Everything was great. A little outdated but worth the money. Other thing is they should mention you can not go in the beach water at this resort which sucked.
Stayed 3 nights in Feb 2025

6/10 Okay

Yiseth

Disliked: Property conditions & facilities
The room was clean, facility was average condition, food was okay not much choices. The staff by the buffet seemed upset most of the time, they barely smiled or said good morning, good evening etc. The pool and beach are nice good for families since they have a playground. Entertainment was regular ended pretty early most nights.
Stayed 4 nights in Oct 2024

4/10 Poor

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First couple days no hot water, food was not to very good. Beach looks more like a pier for boats. Staff was very friendly. I don't think I will be staying here again.
Stayed 4 nights in Jun 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has a nice family atmosphere. The food was good, all the staff were very helpful and it was very clean. We did not get sick eating the food or drinking the water. We ocean water was a bit murky so we didn’t swim there but took the shuttle to other beaches. Note: it did cost more upon check in than Expedia had listed (17000 mxn instead of 10000)
Stayed 7 nights in Feb 2024

6/10 Okay

Erica

Liked: Staff & service, property conditions & facilities
The food was nasty. Not enough options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wil

Disliked: Staff & service
Worst experience in my 40 years of travel. Desk clerk was deliberately unhelpful, claimed she was the manager, and claimed she couldn’t speak English. Was on the phone with my travel agent for over half an hour, and when I asked what they said, she said “nothing”. On the phone saying nothing for half an hour… laughable. Deliberately unhelpful. Would not recommend to anyone.
Stayed 2 nights in Feb 2025

6/10 Okay

Kathleen Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were great, property was clean. The pool was not the best, needs renovating, upgrading. Low quality drinks/alcohol. The buffet was ok, but the restaurant food Asian & Intalian were not good. The beach area was very disapointing. Cannot swim in the ocean, too much sea weed. The beach is not swept, cleared as in most resorts.
Stayed 4 nights in Oct 2022

2/10 Terrible

Estephany

Disliked: Cleanliness, property conditions & facilities
The hotel cleanliness is a concerning issue. My family and I got food poisoning from the buffet from day 1 preventing us from enjoying the rest of our trip in Mexico. The room given to my aunt smelled funky and the bathroom was not clean. She had to request to be moved to a different room because the smell was intolerable. When you walked in the hallways, there was water dripping down and coming out from the walls. The pool water seemed to not have been cleaned in a while. Overall, the hotel seemed neglected and definitely not worth it’s rating.
Stayed 4 nights in Sep 2024

2/10 Terrible

Lesley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, hotel does not have AC. Rooms were not available on time. Room had roaches. Room was dirty. Mini bar was missing one leg and it would fall over. I asked to be moved to another room they would not do it. I paid for a good view room they gave me garden view. Staff was extremely rude and unhelpful. Food was terrible, cold not well prepared, we had kids and they had no variety. Pool area had almost no umbrellas. Overall my experience in this hotel was terrible.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gail Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling by myself and was trying to stick to a budget. It was my first time in Cancun and my first time in Mexico so I picked the Hotel Zone. The Ocean Spa resort was very safe. As a single woman I was not concerned for my safety at all at the facility, on the beach or walking in the area. There were lots of friendly tourists and families. The facility was very clean and staff were friendly and helpful. My room was nice, clean, comfy with a nice shower. I was pleasantly surprised when all the meals (including the bar) were included in the price. I thought it just included breakfast. I really enjoyed the food. The buffet always included healthy options but you could dine off a menu as well. There is a walk/bike trail on the road that is clean and easy to exercise. The ferry to go to Isla Mujeres was about a 5-10 minute walk. I took that by myself and felt very safe touring around that island. The only thing I would say about the Hotel Zone is that none of the beaches seem that great. Lots of seaweed. The beaches on Isla Mujeres were pristine. The other thing is I couldn't find was a place to get a pedicure so I went without! All and all a really nice stay. I'd recommend Ocean Spa and would stay there again.

10/10 Excellent

Blanca Geo Enriquez

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó
Stayed 1 night in Sep 2025

2/10 Terrible

Tony Alfredo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Por mucho, el PEOR todo incluido de Cancún, la comida es horrible, re-calientan todo y la atención es pésima, aparte que las instalaciones están sucias y viejas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de todo el personal, amplia área de playa, aguas tranquilas
Stayed 2 nights in Jun 2025

6/10 Okay

Bogdan

Small
Stayed 6 nights in Jun 2025

10/10 Excellent

Handy Javier

Liked: Staff & service, amenities, property conditions & facilities
Beatifull and confortable
Stayed 5 nights in Apr 2025

4/10 Poor

Nakia

Liked: Cleanliness
I liked Fernando. He made great drinks and always had good customer service. Gabella was cool as well but when I asked for some assistance, she lied and said ok but never got ne the assistance i required. Nicandro was terrible at securing my safety against a crazed taxi driver who got out the taxi to berate me and another patron. Nicandro did nothing to remove the trespasser. The supervisor did nothing to make me feel secure either. I nevee even met him although his employees lied and said id be able to talk to him. For the most oart, there is not much to do here. Its good cause its fairly close to the ave where the fun happens. The food coukd be increasingly better. They only ever scanned mine and my company's bracelets when it came to dining because they said people kept taking food and not finishing it. Why am I getting clocked for not finishing my food at an all inclusive resort? The breakfast was nearly the same everyyyyyyyday. And no it wasnt the same in quality. Whoever they had on Sunday 04/06 should be hired for everyday at this point. The beach was raggedy to say the least but i mean, hey. Its definitely in its natural state. So its ok. At least you can take the shuttle bus to Sundet Royale.
Stayed 5 nights in Apr 2025

10/10 Excellent

D o r r i e jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three daily event coordinators were absolutely amazing
Stayed 7 nights in Mar 2025

10/10 Excellent

Douglass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very considerate and attentive to my specific post surgical dietary requirements. Gracias 🙏
Stayed 10 nights in Mar 2025

4/10 Poor

Andrea Jo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great Stuff: The staff at the restaurant and bar was excellent - friendly and eager to please. Check in and out was quick and painless. The massage at the spa was awesome, but a bit expensive. The lobby was clean. The pool area was nice. Not so great stuff: The hallways and walls were dirty. No elevators - except for the spa on the 2nd floor - and we were on the 3rd floor. The bottom of the pool had chunks of the floor missing - saw a few bloody feet on adults and kids. The room: UGH! Very outdated and badly in need of repair. The bolt lock wouldn't latch and it looked like it had been kicked in at one time. No chain. The bathroom looked dirty due to scraped and chipped walls. We had 2 bath towels and they were rags. Had to ask for face and hand towels twice. The buffet was boring and the food is bland - we tried the Mexican, Oriental and Italian "cuisine" but absolutely NO flavor.
Stayed 5 nights in Mar 2025