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"The place was really nice, staff was wonderful and attentive even though there was a water shortage they did there best to make the experience better."

"Todo súper bien! Nos encantó!"

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"Very helpful staff, clean rooms, Air conditioning works all the time never had any problems. Staff may not be there for certain periods of time which is odd. I ended up calling a corporate number just to get in during certain times of the night. It’s nice because it’s near la placitia and viejo san juan as they’re both 5-10 mins away driving wise. Beds are also really comfy"

"Everything great"

"Located in a safe and quiet area, lots of places at walking distance for food and fun, also the staff was super nice and helpful. I will definitely be coming back here!"

"Overall we really liked the property. But there are certainly things they can do to improve the overall experience. The pull out bed was essentially useless because the mattress was completely shot. The springs were protruding through the mattress and it was extremely uncomfortable. One of the least expensive upgrades they could make would be to make sure that the tv's are smart tv's so you can stream shows. When you have kids and there are 11 channels, even if it is a resort and you aren't...

"Staff was super friendly and helpful and the hot pool was a great amenity. Also the beach was so close and convenient."

"The only thing I have nice to say is, the staff was amazing. when I saw bedbugs on the bed and crawling on the walls, the staff moved me to a private room however, that room also had bedbugs. The staff did their best to make sure I was comfortable and thankfully I was only there for a night. Would not recommend."

"Todo muy limpio el Res. Proseres del hotel muy bueno, sólo recomendaría instalar cisterna de agua ya qué una nache no hubo por problemas del gobierno. Lo recomiendo y vuelvo. El dueño y empleados son muy amables."

"Our stay was great just a few lil bit of hiccups but overall 7/10"

"Muy bien!"

"The staff was very friendly and helpful. When we came to this property we were pleasantly impressed by the cleanliness of the room, the grounds and the pool. It’s just a 10 minute walk to the beach and centrally located in walking distance to other restaurants and shops. I recommend this hotel for single travelers, couples and families."

"The best overall"

"Estuvimos toda la estadía sin agua. La piscina fuera de servicio. No se pudo disfrutar de nada"

"This hotel is a little gem in Isla Verde. Its location is excellent—just a short walk from the beautiful and popular Isla Verde Beach, as well as many restaurants, convenience stores, and gas stations. 8 minutes to the airport. The free parking was a big plus, and the air conditioning worked great, which made our stay very comfortable. I truly loved the conffy pillows and bed. (I slept good) The customer service was friendly, welcoming, and helpful throughout our visit. While the property...

"Convenient and well priced. The staff is friendly and the rooms are clean and comfortable."

"No water for over 12 hours and the beach is located across the highway you will have to go up stairs and cross the bridge not how it was showed on the website:"

"Very clean and staff is very attentive"

"The staff were helpful and the place was clean. Free parking space and restaurant as well as train station just walking distance from the hotel. Love their continental breakfast. Room was clean, AC works and they seem to have a backup generator in case of power outage which are frequent in PR. My wife and I loved it. We would definitely stain at Nest again."