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"Staff in lobby area were aggressive and pushy"

"Room was great. Price was great! Location was great. We walked home after Giants game. The bed was comfy and did not move."

"Location is good. The suite is disappointed"

"Love being close to the place where the action is."

"nothing"

"The staff was very nice. Cozy place to stay. "

"This property was a great stay!!! Highly recommend!!! Clean and updated and very helpful staff…. from the lovely and very friendly and helpful check in desk lady Emelda who was very speedy …to the very helpful happy friendly door/parking greeter Ariel who knew soo much like the best breakfast places and where to catch the trolley etc! Thank you! You all made our Anniversary trip sooo pleasant to San Fran!!! And this place is a close walk to the wharf and Trader Joes!! Soo fun!!"

"Everything was great!"

"Great stay! Clean room, nice staff, beautiful property."

"Great property, excellent rooms and water views, conveniently located to walk to Giants game or take WayMo to dining or other venues. Only hiccup was valet parking as their text/phone system was inoperable so took longer to retrieve your vehicle."

"Clean comfortable room and bathroom. Excellent when you want to be out and about. We had our coffee in the lobby area,which was very cute."

"The staff are very friendly and responsive. They found my hat that I left in the outside patio area and return it to me. The breakfast is good. It is very close to Oracle park, so there are many families staying here for the game. If there are anything that can be done better, is that to thoroughly dust the furniture and night stand."

"Très bon hôtel, bien situé, personnel très sympathique et activités pour les enfants à l’intérieur de l’établissement"

"The parking was charged when we arrived and we were not notified ahead of time. It was small parking spaces, had extra fees at the end that we were not informed about."

"We have stayed at this property over decades. At least 25 times. We have had many excellent visits. Not so much this time. After we checked in (two rooms x 4 nights), we were told the rooms would not be serviced the first night due to lack of cleaning staff. Then after the second night the rooms were still not serviced. When we advised the front desk, they said they would make a note, but did nothing to correct the situation. We complained to two different staff members the third...

"Beautiful hotel walking distance to SF Giants, Warriors or Valkyries Games! Very quiet despite being in a busy section of the city."

"The staff was very friendly on check in. The location was great for the ball game"

"Just done come here that’s it"

"The staff was very nice! They serviced our room daily, the breakfast was great! We really enjoyed our stay!"

"Room was nice ,didn't find air conditioning but it was cool outside so family opened windows .Elevator takes getting used to but it was a adventure."