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"Pretty good. Had ground level with lots of outside activity."

"More selection for breakfast. Some of the fruits tasted like it has gone bad already."

"Clean property"

"My sister and I shared a room with two beds. The bathroom doesn’t have a fan, and there’s not a lobby that you can go to if you need to use the amenities. So if you’re going with a date, FYI."

"Clean, quite, and comfortable. Staff extremely helpful, courteous and pleasant. I very much appreciated the high quality mattress (the most important and most often overlooked item in a motel room)."

"Hotel room was okay but nothing special for the price. There was some kind of event going on in the hotel and we could hear loud music, people singing karaoke and people giving speeches for several hours. Impossible to relax or sleep. Wouldn’t stay here again"

"Nothing noteworthy about this place – actually a little bit disappointing. I do understand it’s a four star hotel so you’re not gonna get ultimate luxury, but there were quite a few things that were disappointing including the Customer Service front staff were not professional or friendly and didn’t answer their phones and did not follow through with requests also, the amenities, including things like towels were not enough and we had to request additional supplies ‘ the room doesn’t come with a...

"This property is a gem in the area. The amenities are fantastic with a full hot breakfast, coffee, and a great pool. The hotel is also dog friendly. The grounds are very well maintained. The rooms are older and have some mildew in the bathrooms. The rooms need an update, but the staff, grounds, and ammenities make uo for it."

"Great location. Competitive prices. Heart of the tourist area with a visitor needs. Staff were always available to help."

"Had a wonderful stay! The view of the waterfront and all the action was absolutely beautiful. The entire front desk staff was so nice and helpful, especially Lisa, who really came through with exceptional service for our extended stay."

"Disappointed with stay. Lacks basic facilities, no staff around, needs maintenance."

"We stay here every time when planning an overnight stay in the city. Best rooms are the balcony ones with a bay view. The evelavtors are also a fun experience. The cable car station is right in front of the hotel as well so it’s super easy to get to the big tourist spots"

"They charge you a hidden hotel fee that isn’t listed on Expedia, and they don’t give you a receipt for the extra charges either. You only find out about this once you get there"

"The property was conveniently located. Breakfast omelets were delicious! The afternoon cocktails and snacks created a nice place to meet with other travelers. The on-site restaurant was overpriced, the food was bland, and the ambience bright and loud."

"Clean room"

"The staff was super friendly. Amazing location- we walked pretty much everywhere. Breakfast was decent. Our room had a great view and super comfortable beds, but the bathroom was inconveniently small. And the windows were old metal storm windows that built up a-lot of condensation each morning. Parking garage was absolutely awful. Tiny and hard to maneuver."

"Pristine condition! Very clean! They even have makeup towels! Rooftop was nice especially viewing the fireworks on July 4th. Staff friendly, although one bartender on the rooftop wasn’t very pleasant, but other bartenders were very friendly and polite."

"I really like the place. I’ve been going there for over 25 years but since Covid I feel they have left her guard down a little bit. We didn’t have enough toilet paper in the bathroom and soap, shampoo and soap and so on or at a minimum and soap pump is not working I will definitely go back every time I come to San Francisco. I hope someday they add the continental breakfast again."

"Very convenient place, 7 mins walk to pier 1, coffee shop, restaurants near by"