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"Olga at the front desk was very helpful and a very nice person!"

"good"

"Staff was very helpful. I made an error in my reservation and staff corrected immediately without issue."

"Nice location and view"

"The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly. "

"スタッフ、部屋、レストラン、全て良い。お勧めホテル。"

"すべてが素晴らしいです。"

"Great location, Clean room, Nice staff"

"Amazing place, very convenient. "

"施設がとても清潔でQualityも高く、多少の経年劣化はあるが、快適でした。"

"Hotel is very clean and cozy. Staff is very nice and helpful, they took really good care of my elderly mother. Special thanks to Galia. And they gave us a bottle of champagne as a New Year gift!"

"Habitación de buen tamaño y muy bien equipada. Hotel muy bien ubicado. "

"Buon livello generale, pulito, ottima spa"

"Good place to stay"

"Almatı'nın simgesi olan bu ikonik binada konaklamak harika bir deneyimdi. Otelin konumu şehri keşfetmek için mükemmel. Özellikle odadan görünen dağ ve şehir manzarası büyüleyiciydi. Odalar temiz, personel yardımseverdi. Tarihi dokusu olan, güvenli ve keyifli bir otel. Tekrar tercih ederim."

"Great hostel with lots of amenities & good breakfast "

"Delightful experience at Kazzhol. The room is spacious and even comes with 2 beautiful bathrooms, a terrace and our own treadmill! The breakfast buffet is also abundant with wide variety of good quality food with plenty of time and nice seatings to eat. Location is convenient with money exchange, shops, restaurants, parks, sightseeing places within walking distance. The receptionists are friendly and helpful, they answered our long list of inquiries. This hotel is so much better in person. One...

"The staff is friendly and helpful. We do not understand Russian so we translated our conversations. They are patient and tried best to help. The breakfast is incredibly good including everything you can think of, bread, pastry, hot dishes, fruit, milk, salad, and more. We are happy"

"The front desk staff are really helpful."

"I have really enjoyed the roof restaurant and the gym 💪"