Search Hotels Near Balneario Escambrón II, San Juan

"Shops are a little ways away but they supply a shuttle to the beach and the shops. We will absolutely stay here again."

"They are using an energy generator during the night, with the excuse that there is no electricity during that period. My room was shaking from the generator noise, and the diesel fumes were entering the room. I left the room that same day. "

"The location of the hotel was good but the staff was not friendly or helpful. There were no amenities! No cafe or rooftop seating area as advertised. The room keys didn’t work and needed to be replaced daily . "

"Staff great. Room was small ocean view great Hidden fees all over the bills. Hotel restaurants We’re not good "

"Yes"

"They were unable to find my reservation and were not friendly or helpful in anyway. I had all documentation and emails of confirmation and reservations numbers and still no help. It was a nightmare and took over an hour and a half of me complaining and arguing in order to get it all settled. Gabrlel was useless at the front desk "

"Beautiful hotel, convenient location and more importantly, the staff are all amazing! Had a wonderful stay! "

"Best location in San Juan. Updated rooms, great views, pools & beach. The Hilton Plaza across the street is included in resort fee and the combination of the two makes for an amazing stay. Historic Old San Juan is walkable. Highly recommend."

"We booked an ocean view balcony premiere room but was placed in a garden view room because we arrived a day late due to flight delays/weather, then we had no hot water for showering until we were placed in the original room we booked a day later, they did give us credit for good and beverages and a night free but are still waiting for the refund…. The property is spectacular and staff polite. "