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"Amazing customer service and hotel. Clean and spacious. "

"Everything was fantastic, but the best part was the staff. Liam and Liandra at the FD, Cassindra at the concierge ( I hope I spelled their names correctly) restaurant staff, bell staff, all absolutely great. Our room was very nice, we enjoyed being very close to everything in Mayfair. Room service was also fabulous. I received a nice amenity for my bday with a card. The bartenders from the rooftop were also fantastic, attentive. Wonderful experience! We will return."

"Beautiful and large room. Very elegant yet, comfortable. Walking distance to, Mayfair and Regent Street."

"Wonderful room and staff and entire experience "

"Fantastic hotel in primo location. "

"Beautiful rooms, great service, great location. Comfortable, welcoming. "

"Nice, quiet room. Staff very accommodating."

"Staff here deserves more than 5 stars. Outstanding! "

"Location is good and staff is very helpful with great service."

"Staff was were amazing, apt was perfect, would stay more if I didn't have an apt on Harley St. "

"Good location, great service. "

"Ivan in front door was wonderful very attentive service We had an issue with bathroom light which was sorted by Richard really quickly. Wonderful location and very comfortable bed"

"Very nice room for the price and location. Staff was very professional. "

"Rooms clean staff excellent "

"The hotel is great! I was apprehensive about the size of the rooms but I was pleasantly surprised. They are adequate and not claustrophobic. The vibe of the hotel is nice and everything was clean. The area is very walkable to soho and covent, the area has some homeless people around but I felt overall safe as a solo female traveler. Also have the tube station right out your door was a major plus."

"The room is good, clean but bathroom is very small, especially when the bathroom door is open into the bathroom. Service was good. Breakfast is also good."

"Great location with good room size. We stayed in different rooms but on the same floor. Rooms offer not same level of brightness ( Some room has not enough Lux) and the toilet condition (one room has Shaver Only Electrical Outlet, but the another room does not) might be needed a refurbishment such as the flush system. No free Wifi if book through Hotels.com. There is no a refrigerator. It is advised to choose a room facing inside rather than facing out to the road, we were waken up by a work on...

"Staff very attentive and courteous. "

"Muy amables, buena ubicación !"

"Loved our stay here, so close to everything, but not in a super busy area. Staff was nice, room was clean, and property was super charming."