โรงแรมใกล้หาดอารีนาบลังกา, Punta Cana

"Amazing staff, good food, clean facilities"

"Durante nuestra estadía, la habitación tenía problemas con el aire acondicionado. El personal del hotel ya tenía conocimiento de la situación, pero cada vez que reclamábamos nos indicaban que iban a revisarlo y no se solucionaba nada, aparentemente solo para ganar tiempo. Pasamos una noche completa sin aire acondicionado. La siguiente noche la situación se volvió insoportable por el calor, y después de insistir varias veces finalmente lograron cambiarnos de habitación a las 12 de la...

"Beautiful property, and host really cared about hosting, worth the money "

"We upgraded to Royal status and didn’t feel we got the VIP service as you would with other hotels. Our room was only serviced 4 out of 7 days, so it was inconsistent. The food was the same everyday, not what was expected. Service was really non existent if you wanted anything you had to go down to the service area to ask since no one answered the phone."

"It's was great for the price"

"Todo muy bueno"

"Good"

"Pros: price, location to beach and restaurants, breakfast included, the pool was nice Cons: You get below what you paid for here. The hotel does not have a clothes dryer and the guest bedding and towels are line dried which is crucial information to have for someone with certain allergies. The keys are left in the door for the next guest which enables anyone to come in your room after housekeeping comes and before the room is assigned to you. Upon entering the room, there was food in the bed,...

"A+"

" Quiet place. But the owner need to take care of this property. Very bad conditions "

"The staff here is very helpful and friendly, and my room was so comfortable and well decorated. It was better than the last time I stayed there, which was already good... so I think the management here must be very dedicated to a positive guest experience and improvements in their hotel. The hot water worked well, everything was very clean, and it's both a quiet place but within 5 or so minutes walking to the beach, restaurants, etc I will definitely stay here if I visit Punta Cana again. "

"The stuff was friendly but did not speak English. Same breakfast everyday, eggs ONLY no variety. Only one coffee machine in the entire hotel and it’s only available during breakfast AND it keeping breaking every now and then. Far from the beach because it’s behind the resorts. You have to go around them which is about 15 mins walk. "

"Staff"

"The name is called Gardenia Apartments. We couldn’t find it when we arrived as the place was never mentioned by the agent I was talking to. He wasn’t answering my calls too when we arrived. And electricity bills should be paid by guests which will be charged before checking in. "

"The room was amazing. Great place. Impossible to get any questions answered, check in was a nightmare, and our room locked at 11 am with half our stuff in the room. Hours passed without assistance. Requests for late checkout went unanswered. Room great, communication terrible, facilty amazing."

"Me gustó mucho la alberca"

"Is a nasty place I didn't stay I fear for my life Is 100% completely different as is advertised Dirty , broken furniture Peeling walls, mildew in the bathroom Door lock unsecured And I can keep saying bad things for a whole day One word. HORRIBLE"