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"Lovely property and fantastic service"

"Clean and comfortable. Recommended place to stay in Arashiyama."

"Room was spacious and the bed was comfy. Loved the River and Mountain View’s. The nature close by so nice! Lots of shops and restaurants to enjoy. Very walkable area. The bikes for guests was a great added amenity!"

"One of the best hotel stayed in Japan. "

"酒店職員服務態度非常好，"

"Excellent service and a number of onsen options. Breakfast is delicious and offers a lot of delicacies. Optional kansakei style dinner was excellent. The staff were courteous and it seems like there is someone either cleaning the place or waiting to serve you. Free udon at night at 10 PM. Massage service was very good and done by experiences local masseurs. Minor complaint is that some of the furniture is dated but it also gives some ryokan charm."

"A great ryokan with very friendly staff. The Japanese breakfast was the best we had in Japan! Our room was nice, clean, and had an amazing view. Great location! "

"Best staff experience at any hotel ever! Everything else is also top notch. 10/10 recommendation for an authentic japanese experience. "