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"Everything was fine"

"System was down when I checked in on Friday and had to wait about 30 minutes to check in. Also, WiFi went down on Sunday, so hard to do work."

"Staff was great. Access to hotel a bit confusing, through a Sheetz parking lot. Drain in bathroom sink was slow. Elevator broke, but was quickly repaired. Not a bad hotel, but a bit too expensive for the quality, in my opinion."

"Broken air condition, lack of descent staff and the list goes on. Would never recommend and stay here"

"I booked about a month ahead of our stay only to arrive and have the front desk say they didn’t have a room. Never has this happened to me before. I was told of course that I wouldn’t be charged, only to wake up at a different hotel to see the charges on my card. It took a few days of calling to have the manager reverse the charges. I really hope this is not the standard so be prepared to take a gamble booking here!"

"Good location decent hotel for the price"

"excellent property"

"Room had a smell almost like a sewer smell had to buy spray & used almost a full can; also tv wouldn’t work, only got Netflix "

"Parking was sufficient. The staff a"

"Loved the location Amenities onsite and nearby are anything and everything needed Service in the entire area was top notch "

"One thing to improve. Better snacks "

"First time staying at the property. Booked it through Expedia. Staff at reservation desk asked for my card for incidentals. I swiped card, and signed when it was approved. Then called a manager about something and was showing him information on the computer through his phone. Then he asked me to swipe my card again, saying that it did not go through. I did and said that I hopes my card was not charge twice. He said it wasn’t. It was. I have two pending charges for incidentals in my card as I...

"Good location next to I-64 and next to a Sheetz Gas Station. Many of the cleaning staff could not speak English and answer a simple question like’ Where is the ice machine?’"

"Pet-friendly. Clean room. Great staff."

"Great customer service. Very clean hotel. The only complaint was the parking… we had to wait about 30 minutes to find a parking spot on Saturday night; other than that, highly recommend."

"The bathroom was filled with mold. The room smelled like something went bad in it. Everything was dirty. The floor was sticky. The tub and shower had cracks and was filled with dirt and mildew. Upon asking to change rooms because of how disgusting it was we were told that they were full. Even though it was 10:30 pm and the parking lot had maybe 5 other cars in it. We ended up cancelling our second night we were supposed to stay and got another hotel. "

"The staff were kind and considerate! Rooms were comfy and clean. Will stay again when visiting Richmond. "

"I would definitely stay again . I loved it. "