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"Pros: Friendly staff Cons: Elevator desperately needs replacement Hallways need a renovation Breakfast leaves more to be desired"

"The staff were amazing and so helpful! This particular property has a split indoor/outdoor pool feature that my kids did enjoy. It also has complimentary breakfast and dinner options with an added bonus for adult guests 21 and older (wink). All around, everything was a great first-time experience for me because I had never stayed with this chain before. My room was spacious with gorgeous views. And my room was immaculately clean. Definitely will seek them out wherever I stay from now on"

"Clean rooms, clean facilities, maintained and care for very well! Greet customer service, rates were great, accessible to gas, restaurants, site seeing, and highways. Overall 10 out of 10"

"Excellent location with many food options and access to shopping. Reasonably clean with some renovation needed in the near future."

"Quiet clean place. Easy access to I-64"

"Great staff. Very helpful. Nice accommodations ."

"Susan at check-in was fantastic. The hotel is very very clean, the bed was comfortable and can be yet too many places to eat and shop."

"Excellent service. Close to eating and shopping. Also right off the highway. Staff was very professional and helpful!"

"No complaints! Everything was clean, breakfast was good quality and staff was friendly."

"I've stayed at the Courtyard by Marriot in Short Pump several times. The location is excellent. It's close to good shopping, nice restaurants and most important my mom's assisted living facility. The staff is always friendly and helpful. And the rooms are very comfortable. It's a great stay particularly for what they charge."

"I thoroughly enjoyed my stay. The rooms were clean and very nice. Staff was lovely, parking is easy and accessible& breakfast was really good& great variety! Would definitely book again"

"Ac was not working. Not much help with late check in. Place was clean and close to everything."

"This is a no frills clean comfortable room. We had made a reservation for a room with two beds, it it was late when we arrived and they put us up in two single rooms w/o giving us a hard time or charging us anymmore money. This is a great location convinieny to Dominion CC and next to the shopping area."

"you should not have people stay here "

"This property far exceeded expectations. Suite was clean and hotel overall beautiful."

"I could hear the toilet flushing and the shower going from the room upstairs and the hallway smelled like sewage"