โรงแรมและที่พักในอัลซ์เตอร์

"Not the cleanest Nothing to hang towels on 1 hand wash and 1 small tube of hair and body wash even though 2 of us were staying in the room. Extremely hot night but no fan provided I accidentally left my charger, contacted the property who said they did have it, took my home details and said they would send it. Waited over a week, messaged the property again, was ignored. Messaged again and still was ignored. Not the best customer service either. Breakfast was delicious and the young man who...

"The room was very nice - clean, tidy with everything you needed. A very big room"

"Excellent accommodation and good quality food in the pub."

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"Bad welcome 6 mins 'late' made a fuss about. Margarine had to be asked for. No oat milk offered "

"Stunning building but the maintenance of it lets it down. The hostess at breakfast was very friendly and helpful, but the service itself was chaotic. They should be serving barista made drinks with breakfast rather than having queues at an instant machine. Some people were ordering from menus, others weren’t. The staff seemed very stressed. The room was basic but ok value for money. The spa treatment was the highlight"

"Very nice, clean hotel with pleasant, helpful staff. Lovely garden area to sit and chill in. Breakfast buffet a bit disappointing and probably not worth the cost."

"The grounds and the hotel were absolutely stunning! We were delighted with our bedroom suite. The hotel can boast an interesting history; on the wall in the restaurant is a wooden plaque, with a gilded list of previous head girls from 1937 when the hotel was run as a school. The beautiful stained glass windows on the staircase are evidence of the previous importance of the building. The hotel is well placed for activities in Warwick, and visits to Stratford on Avon, & Royal Leamington Spa. ...

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"Hello ! Location of the Hotel is very good in a nice peaceful surrounding ,the hotel car parking was a great help ,clean and quiet , Breakfast was good in a cosy room"

"Very helpful staff on Reception and in the dining room. Excellent breakfast. Gluten free guests catered for."

"The staff were exceptional and all without fail very friendly and helpful. The building and grounds are stunning, really enchanting and peaceful. Food was very good, wine was excellent. The room I stayed in was a new room (Room 20). Others in my family stayed in room 18 & 19. All were excellent. They were all a large size and very well appointed with quality touches. Very clean room and the bed was so very comfortable!! The chef baked my mum and dad a special diamond wedding anniversary cake,...

"Lovely place, lovely breakfast. Good stay. Free parking."

"Room was clean staff were very nice and plenty of parking"

"Room has air con but it does not warm enough. We got a separate heater otherwise could not sleep for sure.Water pressure of shower is quite slow, no amendities provided in room such as cotton buds, shower cabs, sanitary bags. Good points are big room for family with 2 big sofa beds."

"Always a warm welc"

"Fantastic family hotel. Staff could not have been more helpful. Great pool and restaurant catered very well for allergies. Highly recommend"