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"Great staff nice room "

"What sets this property apart is not just the comfort, cleanliness, or thoughtful amenities (all of which are exceptional), but the people. Hospitality at this level is rare. The General Manager, Jayla, exemplifies leadership, professionalism, and genuine care for guests. Her presence and attention to detail create an environment where excellence is not just expected—it’s lived daily. Supporting her is Aaliyah, the Assistant Manager, whose warmth, responsiveness, and professionalism make every...

"Lovely"

"Very nice!"

"Excellent staff, excellent location, free room upgrade as well!"

"Gorgeous "

"Muriel at the front desk was extremely helpful and courteous, wonderful historic art deco building right on Michigan Ave., great location and views, really nice, spacious and clean room. Chateau Carbide on the 24th floor is definitely worth checking out, nice cozy areas to hang out, sit on a couch and have a drink while enjoying great views of the city. We also got a free ride from the hotel to the Shedd Aquarium."

"Great location, super friendly staff, nice room and excellent breakfast! We will be back!"

"Staff was great "

"Location, staff, cleanliness and ambiance "

"Great hotel!"

"The front desk staff was very helpful and courteous when I checked in. They detailed the many wonderful services available at the hotel."

"Room was amazing. Staff was very nice and helpful. Breathtaking views "

"Friendly staff, great location, clean room"

"This is a 5 star an excellent hotel. I love it. "

"Super cute hotel. Great bar and food "

"Great Place clean nice amenities and location was perfect "

"Room was excellent, 14th floor! Staff is always great and helpful. Food and drinks are excellent!"

"All great!"

"Clean great location "