โรงแรมและที่พักในแอดดิสัน

"When we first arrived and we checked in, I had to use a credit card to pay, even though I produced a receipt showing that I paid already through Expedia’s app. The next morning I went down to talk to The front desk and they told me that Expedia didn’t pay them and they were charging me again. I finally got that squared away with Expedia. Hopefully I will check my credit card today to make sure I’ve been refunded. As far as the room goes, it was OK. The maid service was horrible. They did...

"Good "

"La habitación estaba bien, pero Las sábanas estaban manchadas de sangre, y el desayuno es muy malo solo tienen para beber café "

"Good space"

"Robe looked like it had been worn before. I arrived right before room service ended and wasn’t offered any other options in the area. I was tired and hungry. Not feeling welcomed. "

"YES"

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic...

"The staff was the best part of the hotel, accommodating, polite and patient. Rooms were so so but they offer so many amenities that is more than makes up for it "

"It was great!"

"Staff was friendly and knowledgeable. Check in was extremely fast. Room was clean and everything was in good condition. Breakfast was great! The only tiny thing I could complain about was the beds being full-size instead of queen-size, but I knew that going in - it just would have been a better night’s sleep with that extra bed space!"

"I stay there. Every single time I go to Chicago, the staff is the best. "

"The staff at the Pendry are top notch. We arrived early and just wanted to drop our bags off, but the staff was able to check us in several hours early. Upon learning it was my birthday, the bell hop brought me a glass of wine from the bar and later, the staff sent up a bottle of prosecco and birthday cupcakes. Our room "

"Great room and customer service. Was busy during the check out times at the customer desk when it was one worker with a line of people and phone calls kept coming in but she held her composure and did everything well. The staff are wonderful"

"Great location and converted old Virgin Hotel. Room was fine and hotel basics were fine. There wasn’t any room service daily or for my 3 night stay. There was a strike for housekeepers and they were LOUD out front everyday. Not sure what the hotel fee was for on top of Expedia hotel charge was for, they gave me 2 waters the first day and that was it. They also upsell their vacation club/time share a lot, kinda odd."

"The hotel is beautiful. The room was clean and furnishings newer. There are a lot of rooms so you could be placed far away from the elevator. For us that was not an issue but I could see it being so for others. "

"I really loved this hotel. Stayed on the 32nd floor and had a corner room. Overall experience 10/10"

"Excellent location. Great price. The staff is super friendly."

"Very h"