"Great hotel, excellent staff and service. The team that took care of Fairmount Gold Club guests was outstanding. The housekeeping was a bit of hit and miss. On the fifth floor, the rooms were not being cleaned well. On the 7th floor, they were immaculate. The windows of the hotel were quite dirty from outside. The hotel should clean them more often.
The breakfast was excellent. I wish the hotel had another pool inside for extremely hot periods."
"The room and staff were amazing. They were even able to get us into a different room with no issues. The only heads up I would give is the private beach doesn’t have very clear water. But the beach staff like every other staff member was amazing!"
"Lovely apartments, with a great range of pools to choose from. The complex is right next to a small Souk and supermarket, which made it really convenient for us. Location is beautiful, on a private beach opposite the mosque, but the taxi ride to the centre of Abu Dhabi is around AED80 each way.
Staff were very helpful and rooms were lovely. We stayed with our three children, aged 7, 12 and 14, and they loved the freedom to roam the complex and the general safety of Abu Dhabi."
"The people are amazing Raja on housekeeping Marc in the restaurant and all the staff are so happy and helpful all the time. If anything goes wrong they are there to help and fix it immediately. No request is too big or small "
"We booked for one night only as we had a layover from London and stayed in room 465. Our taxi dropped us at the Park Rotana reception, but we were directed to the Park Arjaan reception, which was a 3-5 min walk. This was the only minor confusion during our stay which I think could be made a bit clearer at the time of booking, but it wasn't overly inconvenient. All staff were friendly and polite and were more than accommodating. The room was clean and well organised and many facilities were...
"Exceptional service from the moment we checked in to when we left. Will definitely be staying here again and recommended to family and friends as well "
"Fantastic place to stay, I highly recommend for a peaceful holiday. The location is set up tastefully and the friendly team of staff all provide excellent service. No need to leave the resort as there are restaurants and beautiful clean beach for swimming all around. "
"Surprised from quality of the hotel and room for the cheap price we paid! Located 20min drive from the airport, the resort is embedded in an outdoor mall that highly resembles a south European city (France/Italy). We received a free room upgrade that granted us a VERY huge apartment, better than a real house! We stayed only one night, so we cannot comment much, but the mall seemed vibrant and the pool very nice."
"Staff were friendly at all places from reception to restaurant staff at breakfast to cleaning ladies - all excellent
the tech staff were so attentive- i had small issue with connection in my room - they were at room in 5 mins and fixed it
Room (Suite) was spacious - lots of room
Breakfast was great- staff were so friendly there too
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