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"Bathroom mirror lights not working, two bulbs not working in bedroom chandelier. Both halibut and sea bream overcooked for Saturday meal. Otherwise very good and excellent stay."

"Staff"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The staff were exceptional, incredibly helpful and accommodating. The food and drinks at Pippin was great and great service. The room was cleaned every day before I returned and I had a great view."

"Convenient to go around"

"This is the hotel I chose for my first trip to London. It’s really close to Covent Garden and also very close to Chinatown. It’s only about a 10-minute walk to Trafalgar Square. Along the way, there are lots of cafés, fast-food places, souvenir shops, and so on. On the side of the hotel, heading toward Covent Garden, there’s an M&S Food Food market. It’s also very convenient to go from the hotel to see the River Thames, the London Eye the Big Ben and The National Gallery... Overall, the hotel...

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"We liked the location and the helpful staff"