"After a shaky start the stay at Great Fosters was good. The hotel was full on my first night and unfortunately the room is been allocated had several issues. The staff were unable to move rooms but reassured me I'd be moved first thing in the morning. The second room was much better and the change over was handled well. A good measure of a hotel is how they handle when things go wrong, and the team at Great Fosters stepped up and made it right.
The other aspects of Great Fosters are excellent....
"After a shaky start the stay at Great Fosters was good. The hotel was full on my first night and unfortunately the room is been allocated had several issues. The staff were unable to move rooms but reassured me I'd be moved first thing in the morning. The second room was much better and the change over was handled well. A good measure of a hotel is how they handle when things go wrong, and the team at Great Fosters stepped up and made it right.
The other aspects of Great Fosters are excellent....
Mark