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"Fantastic"

"Rooms are clean. It is dated and things are not 100%. For one night it was a good fit for us. "

"Perfectly located for the Sepilok orang utan and Borneo bear sanctuaries! Also the RDC! The hotel is set in a beautiful location and is full of stunning views! The owners were very welcoming and willing to share their passionate stories about the hotel! Breakfast was good - different on both mornings. Tasty and light food to set you up for the days! Dinner was also good - nice menu catering for everyone. The rooms are clean and simple - just how they should be in a rain forest! "

"The room, bedding and toiletries were clean. The staff was courteous. Food provided was good. WiFi access was restricted to the common area."

"Phone didn’t work and they couldn’t fix it. Offered us another room. AC didn’t work and had to be reset. Room safe didn’t work and had to be fixed with new batteries. The safe was not set of bolted down and anyone could have walked away with the safe."

"Personal, la habitación cumple con lo que ofrece, limpia. "

"This is an old hotel, it used to be one of the best hotels in Sandakan before. Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic. One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now. Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights...

"Friendly staff"

"It was only a brief stopover before a river cruise so didn't expect much and I guess it met expectations. Area around the hotel was a little dirty and there wasn't much to walk to. Hotel room was basic (fine) and the sheets and floor were clean. Bathroom wasn't as clean. Had a TV but it came with a 2 prong plug ??? Which makes no sense when its a 3 prong country! Breakfast very limited for western palate - no fruit or breaded things apart from toast. Overall as expected - not sure it's 3 star...

"Staff excellent. Many restaurants all around the restaurant. This is one of the finest food sanctuaries in town."

"Cleanliness, spacious room"

"Bathroom smelt awful, there was quite a lot of noise from outside, beds were uncomfortable but the staff were friendly and helpful and they have a water machine to refill water bottles"

"The place is very worn down and not particularly clean. There’s a strong, unpleasant, and stuffy smell throughout the building. The escape routes in case of fire seem questionable and not clearly marked. Overall, it feels poorly maintained and unsafe. Definitely not a place I would recommend for families with children."

"Overall okay. Only thing is the master bedroom aircon which takes awhile to fix. Owner very responsive and provided welcome drinks when arrived. The area is good and quite close to shops. Good to have a car though."

"You get what you pay for. This was a budget hotel for us backpacking around Malaysia. It had what we needed. The air con remote didn’t work but the kind start replaced it for us. We got a room clean aswell after the first night. The staff are lovely. Only downside was cockroaches coming up the toilet drain but not sure how this could be prevented maybe a stopper at the top of the drain? We got rid of them with room bug spray."

"I left and forfeited my two night paid reservation. It was that bad. "